Florence Sofa with Chaise

I love the over sized armrests as well as the firmness of the couch. Other couches I've sat in were too soft and left you basically sitting on the frame within a short period of time, but this couch is similar to a memory foam mattress and provides literally hours of comfort. Shipping was also very fast, it came in about a week, which really surprised me. A few issues I had was that it shipped what was pictured when I thought I chose the chaise on the other side, but when I set it up in my living room it turned out to be a much better arrangement than the other way would have been. Also the legs for the chaise were missing, but I contacted customer support and they shipped the legs out about a week later. This wasn't a big deal since the legs only raise the couch a few inches anyway, but I was glad customer service was on top of everything. I also wish the back was a little higher as it comes to around my shoulders when I'm sitting but I'm also 6'2" and I use a neck pillow that makes up for the difference so all in all its pretty much exactly what I was looking for and much cheaper than many of the other ones I've seen of similar quality. Also the material is a very thick corduroy, so I'm not sure what the other guy was complaining about. Its thin on the bottom but that doesn't really matter anyway since no one ever sees it.

I got this a few days ago and have been very satisfied so far. It came in two large boxes that weren't difficult at all for two people to unload. I could have probably done it by myself if absolutely necessary. Unpacking was the most time-consuming part because there was some styrofoam and wrapping that needed to be dissected from around the actual couch. The only assembly is attaching the legs to both pieces which took about 5 minutes with a power screwdriver. The couch attaches to the chaise via two heavy-duty metal clips. It just drops into place. Took me only two tries. The couch moves very easily across a wood floor thanks to plastic feet under the wood. The cushions are very firm, which I like. The back cushions are softer and can be moved around and re-fulffed as needed. The arms have a small amount of cushioning on them, but if you lay your head there, you'll probably want a pillow. I have the black color and it's sharp. The fabric is a heavy corduroy. It vacuums clean easily and is comfortable against your skin. The couch is big enough for a adult to stretch out on and not touch the ends, which was my goal. No complaints at all thus far. I'd definitely recommend this couch.

• How did the color on site compare with the actual product? Identical
• Please tell us about the quality of the product. Seems great so far.
• How accurate was the on site description of the product? The site could have been more specific about where the chaise is. Saying "left" or "right" doesn't mean anything unless you know if you're looking at the couch or sitting ON the couch.