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Showing 1-6 of 6 reviews for this product
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Handy pump pot
 from USA,  Jun 26, 2013

Needed a handy hot water pump pot. This one came and was broken. You could hear a piece ratting on the inside sealed in, and there was a hair in it. Not sure if it was used before or happened in packaging it. I returned this one. However, I've seen these before and they are very nice and work well. I would still recommend it.

  • How did the color on site compare with the actual product? same
  • Please tell us about the quality of the product. not good on the one I received
  • How accurate was the on site description of the product? good
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The dispense button stops working after one month
 Apr 24, 2016

The dispense button stops working after one month. Now, we have to dispense manually.

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Great for Jews on Shabbos
 Apr 14, 2015

This is great for observant Jews on Shabbos as you can pump the hot water manually instead of pushing the electrical button, fine for making tea on other days. I got one for the synagogue and one for us.

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Keeps water hot but not boiling hot
 from Boston,  Oct 29, 2012

While the water is kept hot enought that it steams when you pump it into a cup, it is not boiling hot. It therefore does not allow for a steaming hot cup of coffee or tea. Rather, it allows for a mildly hot cup. I do like the size -- it stores well under the kitchen sink when not in use, and does not take up too much counter space. It is also easily moved since it has a handle. The pump feature is great, as you do not need to press any buttons to dispense the water.

  • How did the color on site compare with the actual product? The product looks exactly as it does in the picture
  • Please tell us about the quality of the product. While the water is kept hot enought that it steams when you pump it into a cup, it is not boiling hot. It therefore does not allow for a steaming hot cup of coffee or tea. Rather, it allows for a mildly hot cup.
  • How accurate was the on site description of the product? Only somewhat accuate. I thought the water would be more hot.
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Item was dented and all the features don't work
 from Spokane, WA,  Mar 27, 2012

Really like the dispenser just wished it didn't have a small visible dent and that all the features worked. The locking feature for the pump does not work. Using the dispenser anyway, not worth sending back, will purchase a different one next time.

  • How did the color on site compare with the actual product? good
  • Please tell us about the quality of the product. quality seems good however all the button do not work
  • How accurate was the on site description of the product? Description was accurate
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Control consol is not user friendly
 from Stanwood, WA,  Mar 18, 2012

The instructions do not indicate the unit will change the lock/unlock mode by itself. So, it is very confusing for guests and it requires that I explain it to each user how to use it. A user has to press the "lock" button and then the "dispense" button to get hot water to use the electrically actuated pump. After a few minutes, it reverts back to the manual mode and you have to hit the "lock/unlock" button again before hitting the "dispense" button. Consequently I called SPT to find out if that's the way it's suppose to work or if there was a manufacturing flaw. It was the way it's suppose to work but even the guy I called to get this explanation got confused during the explanation. It is a poor design and I suggested that the engineering department do some redesigning, or at least relabeling. The "lock/unlock" mode should stay in the mode selected until the user chooses otherwise. In addition, more accurate labeling would be "manual/electric dispense" instead of "lock/unlock". If the unit is unplugged it should automatically go to "manual". I thought about returning it but all of their units work in a similar way and I couldn't find another manufacturer that had units that were this large and had both electric and manual pumps. One plus is that the pot is not overly noisy.

  • How did the color on site compare with the actual product? good
  • Please tell us about the quality of the product. Quality was average.
  • How accurate was the on site description of the product? The description was not inaccurate.
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Showing 1-6 of 6 reviews for this product
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