I received this lamp yesterday from O.co. It arrived on time and as promised, however, it is of "surprisingly low quality for the price." The small handle on the crank wheel was broken off completely and can't be fixed without a welder; there was a loose nut from something I can't seem to find tossing around inside the lamp when I took it out of the packaging; and one of the shutters inside the lamp head needed to be repaired and placed back on its carrier in order to work with the others. The whole fixture is very cheaply put together, in my opinion. The lamp head wobbles on the post of the tripod a bit and I feel if I turn the clamp any tighter it too will break. The lamp cord is also too short and comes from the lamp head, not through the tripod, so you can see the cord running down the side of the fixture and to the wall socket. So if you purchase this you may need an extension cord unless you plan to set this right next to the wall outlet as there is only about two feet of c...
It's the perfect solution for a room that lacks recessed lighting. Doesn't take up much space, sturdy, easy to assemble, provides ample lighting, and it's DIMMABLE! I love that. You can also adjust the actual heads of the lamp (but not the arms, as I thought when purchasing), so they point in various directions: down, up, to the side, diagonal, etc.
I love this lamp, but when I was putting it together, I accidentally broke the large, glass shade. I was very upset and did not know how I was going to resolve the issue. I went to Overstock's chat session and spoke with a gentleman named Ashton, who helped me in a highly professional and exceptionally kind manner. I have been a customer of Overstock's for many years and think very well of the company, but now even more so. Thank you for agreeing to send me the replacement shade, Ashton and Overstock. Now I do not have to go looking for one elsewhere. Overstock is committed to customer service excellence and they live by their words.
I don't think the problem is the quality of the product, it is actually very nice looking and sturdy.
However the one I received had two indentation in the metal base clearly it's been bumped.
I'm not returning because I like the lamp and I found a way to hide the base between furniture ... but I do wish it was in perfect shape
Shop Overstock.com and find the best online deals on everything for your home and your family. We work every day to bring you discounts on new products across our entire store. Whether you're looking for memorable gifts or everyday essentials, you can buy them here for less.Shop O.com®