I first got the Stainless Steel farmhouse sink, and it was not what I expected. Overstock rep was very helpful and assisted me through the whole process on how to return free of charge. Not only that she assissted me in the purchase of the new Fireclay Butler Sink which I absolutely love, she extended her excellent service and offered expadited shipping since delays in getting the new sink was going to delay all our remodeling process. Overstock came through once again with supurb customer service and going the extra mile. I got the new white Fireclay Farmhouse sink in 2 days, and it was just perfect. It made such a huge difference in my new kitchen and made such a statement. Everyone saw our new kithchen was just at AWE of the great looking sink. This sink is a such a good price for really good quality. We saw this sink in other places for hundereds of dollars more. Thank you overstock for great product and excellent service.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. Excellent
- How accurate was the on site description of the product? Exact
i went to quit a bit store and couldn't find a fire-clay sink should be cost effective and top quality I'M HAPPY that i found this product it is TOP quality and very cost effective THANK YOU OVERSTOCK.COM
- How did the color on site compare with the actual product? perfect
- Please tell us about the quality of the product. the finish is much nicer than what it appears on the pictures very smooth finish and good quality
- How accurate was the on site description of the product? very accurate
Sink costs a great deal less then normal. However you have to use the Waste King disposal. Other disposals adapters are too large for the drain, the waste king fits perfectly. So the cost of a new disposal is added to the purchase but your still way under retail pricing.
I've had my farmhouse sink installed for about three months and it is beautiful. I have no regrets about this purchase, but there are a couple of things that you should know about this sink in case they matter to you: - The drain hole is not centered, but to the side. There is no back or front to the sink so you can decide if you want the drain on the left or the right. - There is a small light blue brand mark on the sink that shows when it is installed. Since there is no back or front to the sink, it appears on both sides, so you cannot avoid it showing. I don't mind it, so it isn't an issue for me, but it IS NOT shown on the pictures of this sink, which I consider to be dishonest. I don't know if the manufacturer was trying to hide it or if Overstock was, but it should be shown. That being said, I love the sink. Before you choose a farmhouse sink you should also be aware that some people have problems with the water splashing down the front and dripping into the cabinet because of its shape. There are solutions to this problem. You can install something called a drip rail. (Googlle it if you're interested.) I was careful to pick a faucet that doesn't splash and I haven't had problems. There are advantages to farmhouse sinks other than their beauty. There is more room behind the sink than you generally have, so there is plenty of space for soap, sponges, etc. They are pushed beyond the perimeter of the counter a bit, making it easier to make use of the whole sink. If you are getting a stone counter top like marble or granite, consider using an eased edge. It looks very good with farmhouse sinks.
The farmhouse sink is gorgeous and a beautiful addition to our kitchen. The problem arose when we realized that the drain hole was too small to fit a standard flange. We spoke to numerous persons at Overstock: 4 client care personnel, a parts supervisor, the actual manufacturer, and a client care supervisor, all without success. We were told that the sink just needed an Anaheim flange. Then we were told that it was handmade so there would be variations, then the promise of a new sink. And finally, a special elongated flange, which we had already tried was offered. After being without water and the use of a kitchen sink for almost two weeks, we asked the man putting in the counter to try and widen the drain whole with the promise that he would no be responsible for any cracks, etc. Fortunately, this procedure worked by using a special diamond bit drill. Two days later, the extended flange arrived, which we already had purchased earlier. Of course, it would not have fit either. I am so disappointed with Overstock.com that we will not use them again, even though I have used them for years. The way we were shuffled from department to department, the lack of promises to help being fulfilled, and the time and added expense was more than we ever want to live through again.
Didn't know what to expect because it was the least expensive but when the sink came we where shocked it was beautiful, strong, well packet , and in one piece very heavy but nice. That was the cherry on the cake on our beautiful new kitchen We will buy it again Thank you
Love this sink! It was shipped in a timely manner. It took me a half hour to undo the package. At least 10 layers of bubble wrap around the the box. My dream kitchen is french country. This sink is perfect. Great value and simply elegant. One step closer to the reality.
The reason why I am giving this sink 3 stars and not 1 is because the customer service and response from O.com has been great. The drain opening on the sink that I received is not big enough for a standard drain flange. Ultimately the sink has a defect and O.com is providing a replacement. If the second sink is defect free, I will update the review. If you buy any fire clay sink, make sure the drain flange fits the opening before having your plumber try to install the disposal. Unfortunately this issue has delayed the completion of our kitchen reno.