VERY happy with the umbrella which is much higher quality than i could find in a store. We're very happy with the color too (we got Cranberry). No instructions but set-up is simple. Easy to crank. I couldn't figure out how the tilt function worked. Someone had mentioned a "button" but it works via a vertically ribbed collar just above the crank. Rotate it and the umbrella tilts. I found a video which shows how: http://www.youtube.com/watch?v=akzNapQ9Y1U&NR=1 Different manufacturer but same process!!
We own a small B&B in Door County Wisconsin and have been shopping for umbrellas for our deck. I found these on Overstock and they seemed like they might work out well. Comparable umbrellas in a patio store were about $100 more. We bought the Antique Beige color to eliminate any potential fading problems. I like the fact that the rope seems to be heavy duty and the mechanism as you are cranking the umbrella up seems to ratchet. I really like the collar that you use to tilt the umbrella as opposed to the difficult push buttons that our previous umbrellas had. I also like the fact that these umbrellas seem a bit taller than our other ones, so tall people don't have to duck under them to sit at the table. I initially bought one umbrella to make sure we liked it and had no hesitation in ordering 4 more, once I saw the quality. One of the umbrellas was damaged in shipping and I was pleasantly surprised that Overstock is sending us another one at no cost..no hassle at all...not even shipping! So far a definite YES! in our book, I will not hesitate to keep you informed of any future issues with these umbrellas.
This is a really nice umbrella, gives great shade! The only drawback was the lack of instructions (yes I know, it's an umbrella what is there to know?) My wife figured out that to make the umbrella tilt, after opening it up all the way you have to twist the collar right above the crank handle. We've only had it a few weeks so we can't report on the rope breakage or wind blowing it away scenarios. But we love it so far :)
This umbrella arrived in good shape- it's easy to use, the color is definitely "white" and it looks very nice. I am using my own stand and my patio furniture is a dark chocolate brown so it looks very nice with it.
This is a very nice umbrella! The crank open and tilt feature of the umbrella is very easy to use. My 6 yr old can now open the umbrella himself. I struggled with those rope pulls and pins for too long!!! I imagine the fiberglass olefin will stand the weather much better than the natural wood kind we had in the past. Wood is natural and beautiful but they weather and break (especially in the arms that hold up the shade) if not maintained well. We found the Sunbrella shades would outlast the wood frames definitely. These new umbrellas (I bought 2 of them) would likely be a perfect combination-- long standing, low maintenance frame with the durable Sunbrella shade. 9 ft. was bigger than what we've had in the past, but very nice!
The ribs on the umbrella are strong, well constructed and flexible at the same time. The ropes look like they will last a long long time since they are a polyester instead of cotton. The tilt mechanism was extremely easy to use since you barely have to turn the collar above the cranker to tilt the umbrella. Turn it one direction for it to tilt in one direction or the other direction for it to tilt the other direction. Simple to use and well built. Gotta run now so I can order another one for the other end of the patio. Thanks Overstock!
I ordered this umbrella last year. We are very HARD on patio umbrellas ( forget to close them, they blow over, tumble around the yard, etc). Left it out during the winter- albeit under the covered patio and closed- had snow piled on it. Just bought another one today because it blew over again (!!) and got a small tear. Great endurance!
The umbrella is wonderful. I just wish it had instructions on how to tilt it. Still trying to figure that out.
When buying this umbrella I did see inside the description it had a push button to tilt, so I was not going to buy it...but then I read the reviews and it stated in many that they had trouble with the button but then they looked closer and saw the twist to tilt just above the crank...so I bought it, believing that. When I received it and set it up, I was so disappointed to see it did not have the twist to tilt. I had to push the button which stuck at first but eventually worked,(tearing off part of my thumbnail in the process). I am so completely disappointed they would have these as the "top" reviews for this product, as it is not accurate at all. In the description, it had only a small write up, the the words, "more.....", which when pressed did nothing...no additional information. Beware!!!
I ordered 2 of these and one came damaged (broken at the hinge section of the pole). We are waiting for replacement but must say, dealing with customer service was a breeze. Overall, I think I will really be happy with these umbrellas....and at a great price!
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