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Recent Customer Reviews in Faucets

  • May 24, 2013

    betsone5  from Portland OR., Rating:2.0

    We bought this in March; it's been installed two weeks. Looks good, and in theory is just what we wanted. The plumber told us on the way out after installing it that he didn't like it - had to work with it a long time to get anything close to acceptable water pressure, and he figured we'd be wanting something different before too long. The switch from stream to spray (part of why I bought this faucet instead of some others) has never fully worked (stream function always had a trickle of spray coming out). Now, two weeks in, the cold water is essentially not coming out of the faucet at all. I'm working with Overstock to see if I can return it; also trying to connect with Vigo to see if this is a known problem. We have one more test to run on the install to see whether it's the plumbing (and thus the contractor's fault) or the faucet, but I strongly suspect the faucet. Will update when I learn more.

    • How did the color on site compare with the actual product? well
    • Please tell us about the quality of the product. average
    • How accurate was the on site description of the product? good
    • Would you recommend this to a friend? No
  • May 24, 2013

    samanhadesign  from San Francisco, CA, Rating:5.0

    This faucet updates the kitchen and is a great value for the price.

    • How did the color on site compare with the actual product? Great
    • Please tell us about the quality of the product. This is my second purchase of this item.
    • How accurate was the on site description of the product? Very good
    • Would you recommend this to a friend? Yes
  • A Classy Looking Faucet

    May 23, 2013

    carlsbadkc  from Carlsbad, CA, Rating:5.0

    This is a good looking faucet. It is a simple and classic design and was a good value. The only problem we had was with the description.It indicated everything was included for the installation. We did not realize that a mounting ring needed to be purchased separately. This caused a delay for our remodel.

    • How did the color on site compare with the actual product? YES, the color was as represented in the photo
    • Please tell us about the quality of the product. The faucet was heavy and good quality.
    • How accurate was the on site description of the product? It should have indicated that the mounting ring would need to be purchased separately.
    • Would you recommend this to a friend? Yes
  • I'm very happy with my faucet purchase

    May 23, 2013

    sdsvt  from Vt, Rating:5.0

    I have four Fontaine Faucets in my home. I have had one minor issue with the kitchen soap dispenser. Italia Faucet company sent me a replacement immediately. The customer service is excellent. The three bathroom and one kitchen faucet are very beautiful and I get constant compliments on them.

    • How did the color on site compare with the actual product? Excellent
    • Please tell us about the quality of the product. Excellent
    • How accurate was the on site description of the product? Excellent
    • Would you recommend this to a friend? Yes
  • May 23, 2013

    pdxfam  from West Linn, OR, Rating:4.0

    We purchased three of these faucets. The faucets are beautiful, discreet and work well. We have had issues with one of them leaking from the handle, so guess we'll be ordering a fourth one to replace the dud. Otherwise, we are very happy with the product.

    • How did the color on site compare with the actual product? Matched perfect
    • Please tell us about the quality of the product. Good quality
    • How accurate was the on site description of the product? Excellent
    • Would you recommend this to a friend? Yes

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