I bought three of these in taupe. They arrived quickly, rolled and wrapped in very heavy gauge plastic, individually and then bundled. I unwrapped one and was very happy with the quality as I had not expected the rug to be as plush as it is for the price. The only issue was the chemical (formaldehyde? ) odor which was pretty strong. The weather was good so I hung the rug outside for 24 hours and the odor dissipated. The rugs seem to be holding up pretty well but I haven't had them long enough to wash them and see if they can withstand it. Once I do, I'll post the results.