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Executive Ergonomic Five-star Office Chair

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ITEM# 11720214
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    Executive Ergonomic Five-star Office Chair
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    ITEM#: 11720214

    • Pillow-top chair provides maximum, all-day working comfort
    • Adjustable tilt mechanism lets you select the rocking motion you prefer
    • Ergo-contoured lumbar cushions provide excellent lower back support while comfortable headrest supports your neck and shoulders
    • Pneumatic, adjustable seat height
    • Heavy-duty 5-star base
    • Nylon non-marking casters
    • Dimensions: 27 inches wide x 22 inches deep x 46 inches high
    • Seat height range: 16 inches to 20 inches
    Assembly required


    Material Leather
    Type Executive Chairs
    Assembly Assembly Required
    Chair Back Height High Back
    Color Black
    Furniture Pattern Solid
    Seat Style Other
    Dimensions 27 in. W x 22 in. D x 46 in. H
    Model Number D9734C

    Customer Reviews

    5 Stars
    4 Stars
    3 Stars
    2 Stars
    1 Stars
    • SOOOO Comfortable!!!

      This chair is so comfortable, I find myself leaning back in it all the time. The head rest is very nice, the covering is very comfortable and feels like leather. I love the fact that the arms raise, I put it up when I am using my mouse. It was very easy to put together, I did it myself in my office and only took 20 minutes. Very sturdy and I think it will hold up a long time. I am very glad I made the choice on this chair!!

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    • Office Exec Chair

      There was a slight list to this chair, probably unique to this one chair. But I was able to return this no problem for a credit.

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    • This product deeply disappointed me

      This could not have been more disappointing...chair hydraulics broke in four weeks...never again!

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    • Who Designs These?

      (second attempt at posting a review - first try took 15 minutes and wiped out when I had to log back in) After reading a number of 5 star reviews on this chair, I was optimistic and decided to order one. A number of people (including a tall person) said that these were very comfortable, and they were impressed. Honestly, I feel fooled - let me explain. This chair has a headrest padded into the top of the chair back, which hits me square in the shoulder blades. Due to this, I'm sitting here as I write this review slumped forward. Now, for some people I can understand having special concerns, such as tall or back problems, etc. However I'm 5'9" and about 180 pounds, and according to the stats about average height and build for a man. So who designs these chairs, and who are they designed for? I would not have ordered one and wasted the time and effort if any one of the previous reviews stated this problem. The reason this is even more frustrating is that about 6 months ago I bought a different chair from WalMart (in a box, not on display) only to bring it home and assemble it - finding this exact problem. Due to the fact that the gas lift cylinders do not want to come out of the base after being sat in - I returned it assembled for a full refund. The lady at the refund counter completely agreed with me and laughed when I sat in it and showed her the problem. They should be labeled "kids desk chair" and maybe they would sell and not come back. Overall, the chair is not necessarily bad quality, and might be comfortable if you're under 5'4" or don't mind having your shoulders shoved forward while you sit. It is good quality and an attractive design to look at, and packed well for shipping. This chair has a dime-sized chip in the finish on the outside of one of the arms, and judging from the good condition of the packing when it arrived - it was most likely damaged at the factory before it was shipped. I searched through the packing for the dime-sized chip that came off and never found any sign of it, or damage to the packing itself. To sum this up - this will be the last chair I order online. If I haven't sat in the chair I'm buying, fully assembled, I'm not taking it from a store either. After 2 failed attempts at buying a desk chair, this isn't baseball and no one is getting a third strike at completely wasting my time. The last desk chair I owned was made by ***** and it was very good quality. Although it wasn't inexpensive, it lasted over 8 years and was comfortable to sit in for 5 minutes or 12 hours - and it didn't matter how tall you were. I gave the chair to a friend of ours before we moved 2 years ago to avoid having it scratched up or damaged in the move - and I regret it every day. I'm going to work out a return or ? on this one, and cough up the money to buy another ***** chair from a store that assembles them (no more surprises). And no more import chairs made for elves, by elves. Happy Holidays and ship these to the North Pole!! A few words to the wise on assembly: attach the back to the armrests before you attach it all to the seat base. This will save you about half an hour of frustration as they line up better this way. It took about an hour to assemble trying to follow the given directions, and some of the bolts refused to line up. (and by the way - it tried to wipe this out again by having me log back in, but I used copy and paste commands to re-enter it, then it piled it all into a single paragraph no matter what I do. Sorry for the run-on paragraph, but I hope this helps someone - buyer beware).

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    • We love this chair

      We purchase 10 of this chairs and eveveryone in our offic love them. Easy to built , Ellegant looking and conftable. I defenitly recommend this chair.

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    • Serves its purpose for an affordable price

      I am satisfied with my new chair and it is better than most of the other chairs I saw at the office supply stores. The chair is very comfortable but the one main flaw is that it does not lean back at all. Also the chair was not very easy to assemble. My boyfriend and I had it assembled within 30 minutes but it's not a perfect job. You can see where the lining is off for some of the pieces we put together but all in all the chair serves it's purpose and I use it everyday in my home office. I spend anywhere from 8 to 12 hours in it a day and it is comfortable enough. I am 5'3" and am able to place my feet on the ground so I believe it is a perfect fit. For the price, you can't beat it.

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    • Looks great, but doesn't hold up

      This chair looks wonderful and it's very cushy. I bought 40 of them for my office staff and everyone was thrilled. However, after only a month of use I have chairs that will not maintain the height setting. People are working away and all of a sudden they're sinking because the shock between the base and the seat just gives out. O is great about getting parts sent out, but it's a pain to go through that process and also to waste time repairing chairs. I wouldn't recommend it.

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    • perfect choice

      I wanted a chair with lumbar support and a tilt lock mechanism, and this chair turned out to be perfect.. It was shipped quickly, setup was quick (although it definately needed two people). My husband spends hours in this chair without developing back pain. Definately worth the cost. I highly recommend this chair.

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    • Good Chair Bad Experience

      Delivery was a nightmare and when it finally arrived, it had missing screws. The chair was not very easy to assemble and after a trip to a hardware store (additional cost) it was finally complete. The chair itself is comfortable (5'9" 180lbs) and looks "executive" but the hassle is terrible. The chair ended up being more expensive than anticipated after taking work time to go purchase the missing screws. It was something that was not expected and the experiences was frustrating.

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    Questions & Answers

    Get your product questions answered right here.
    • Why did you choose this product?

      • IT was a good value.

    • How to adjust the chair height? Ive installed the chair my manual and it does not elevate higher then 17" while i sit on it. In product details it says it supposed to go up to 20" and its not the case here!! please help.

      • Thank you for your inquiry; you will be contacted promptly by Customer Care.

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    Shipping & Returns


    Usually leaves our warehouse in 1-2 business days. *

    Standard Return Policy:

    Items must be returned in new or unused condition and contain all original materials included with the shipment. More Details

    FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.

    Shipping Information:

    Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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    For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

    ** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.

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