This product had a defective thermostat when i received it, so it did not heat properly (the highest 150 degress food temp setting only heated to 100 degrees air temp-- should have been 170 degrees air temp or so). Turns out Excalibur is known for thermostat problems. The simplistic design results in inaccurate heating. Excalibur customer service was horrible (their technician never returned my call or email), so I just returned it to Overstock for a refund, and purchased a L'Equip. Overstock customer service was great.
I am very happy with my purchase of the Excalibur dehydrator. I bought this to make 24 hour yogurt, and I am glad I did. I can fit twice as many jars in here as I would have been able to in my old yogurt maker. I have also made 24 hour sour cream with this and I have also used it to toast nuts after soaking. The dehydrator is the perfect size for me, and I don't think it is noisy at all. It just sounds like a light fan running. I am very happy with this purchase, and if I need a larger dehydrator in the future, I plan on buying the Excalibur brand.
- How did the color on site compare with the actual product? True to color
- Please tell us about the quality of the product. Good quality
- How accurate was the on site description of the product? Description was accurate.
Product is good. The only issue is when I opened the box and took the product out, there was a crack on the panel of the sliding door. A bit disappointing but I can still use the product. One thing to note if you are buying from overseas is that you will need to buy a voltage transformer if where you are the voltage is higher than 120 (ie 240). I was already aware of that and it still turns out to be a much better price when buying from overstock!
- How did the color on site compare with the actual product? Same
- Please tell us about the quality of the product. Quality is good but a little crack on the panel of the sliding door
- How accurate was the on site description of the product? Accurate
This is a very good product, easy to use. I wish the instruction booklet had more info on jerky recipes, etc. But, you can find just about anything you want on youtube or other places on the internet.
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. very good quality, wish I had the built in tiimer though
- How accurate was the on site description of the product? very accurate