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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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My son wanted a bookcase headboard. One piece was damaged in shipping, but they replaced it no problem. You really have to be careful putting it together, I damaged 2 other pieces which I need to repair just trying to set it up. But it doesn't look bad, just not that durable.
I bought this and had it sent to my daughter and her husband. They did spend several hours putting it together but are very pleased with the look and quality. Would recommend it to anyone. There is plenty of storage. There were a few scratches but she was able to use the enclosed marker and concealed them easily, she said.
I did have to get the backer board replaced (was cracked) and had two right sides and no left so had to wait for the backer board and left side to be shipped. My friend helped me assemble the last part but I was able to put most of it together by myself. I really like the way it looks and very pleased.
How often do you shop at Overstock.com? Few times a year
Product arrived promptly. It was packaged well so that damage was unlikely to occur. The pieces and parts were all included and the directions were clear. When complete, the product looked exactly as it was pictured on the web site. I will continue to make purchases through Overstock.com because of the reasons mentioned.
How often do you shop at Overstock.com? Few times a year
I would not buy this product again. It is cheaply made. The design is poor. It is unlikely to complete assembly without damage to the headboard. The worst part was there were no holes in the base of the headboard to attach to the bedframe. That is not holes in the wrong place just no holes at all! A headboard is supposed to be able to attach to a frame. I had to drill four holes in the base of the headboard to get it to attach to the headboard. Another huge problem was the headboard was too narrow to fit against the frame. The finish edge piece prevented that fit. I had to take it off then cut it across then cut the piece I cut off to piece it in below and along side the frame so it did not look completely like a piece of junk. I would recommend NOT buying this headboard. I am hoping someone from Overstock calls me with an offer to refund my money. I doubt that will happen because I am not going to disassemble the thing to send it back. The thought of putting together another different headboard is just too much to bear. It took me hours to put this thing together and it should have taken an hour at most.
How often do you shop at Overstock.com? Few times a year
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