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The vacuum came in the time it was promised. It was difficult to set up, and I found the instructions confusing. Also, the set up for the attachments is not intuitively obvious. This was important, as, in setting it up, I broke the plastic point where the main hose was attached to the machine. I have taped this securely and it doesn't leak but this was a real bummer to have broken it before even starting the ## thing!. Oncestarted, I was amazed! the sucking action is truly awesome. I have two cats and could not believe what this machine picked up as far as hair. Also on the first go round, I pulled the machine too far in rhe room (we all do this) and the machine fell over and a plastic piece (that held the hose in place when storing) broke off! I was able to use gorilla glue to fix this one, not so for the first break. it was just too small, though important a break, to withstand the pull of the hose. Still, while it doesn't look so great, and this was bad to have it happen before even the first try, I'd recommend it. It is like a dyson machine in my book, for far less. You just have to know up front that it is made of less than indestructible plastic and treat it accordingly. I have, and I have had no more difficulties, Marnee
I did my research on this before purchasing, but I was more impressed with this vacuum than the ratings of other sites! It shipped quickly, and was very easy to put together! It isn't lightweight, but you can tell its working with each push. Its beautiful, great suction, easy to empty, too!
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