I ordered this vacuum knowing that mine was on it's last belt, but when it got here and I used it the first time I was shocked (and embarassed) by the amount of DIRT it was pulling out of my carpet. With 2 boys and 2 dogs and a cat, I knew I would get pet hair and some dirt, but this was pulling out the silty, sandy stuff that you usually find when you replace your carpet. The stuff that gets down in and under the carpet pad. I vacuumed the same little carpeted area in our hall, where you first enter the house and after the 6th time, I will still getting the sandy stuff. This vacuum really SUCKS! It is not awkward to use and moves across the carpet very easily. Although I think the cord wrap handles should stick out a little farther so you can wrap up the cord easier, if that is the least of my objections to this vacuum, then I am not to worried. This is a refurbished unit, but came looking brand new, in a brand new box with all the pieces. You would never know it was refurbished. Will definately buy another one when this one dies!