You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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:-) LOVE IT, LOVE IT, LOVE IT. Got everything as promised, plus extra crystals. I put it altogether myself and hung it. Found it hard to hang the top piece to the ceiling but I guess its because you want the tight fit between the ceiling and the chandelier base. I would recommend this to anyone. Great bang for the buck.
I love this chandelier but there was a lot of things missing. First we noticed 11 light bulbs missing then we noticed some of the crystals missing. other than that this product is a great buy.
This Chandelier is beautiful. I bought it for my dining room and it looks far more expensive than the actual cost. The only issue I had was that it takes a long time to put all these little crystals things together, other than that it's perfect and I love it. Thank you overstock.
I searched everywhere for a light for the dining room in my new home. Finally, with the building inspector breathing down my neck to get the house finished, the light is the last thing I need for my OC, I ordered this from Overstock. I tried to assemble it myself but it was WAY to complicated. I got some help only to discover that the package had been opened and a loop was missing. I contacted Overstock and they are having it shipped and it will take a week. I decided to go ahead and finish assembling it and then discovered MORE things are missing. So I ordered a new one and will return the first one. Since I ordered the same one again, I must like it! :)
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