The sofa looks great. It's very stylish and exactly what I was looking for in terms of looks - gray, low arms, and two cushion design. However, it is VERY firm. It's so firm you practically don't even sink down at all when you sit on the cushions. In fact, I'm sitting on it now and I find myself shifting around a lot because my bum gets sore in the same spot for a period of time. It's THAT firm. But, I do have a bad back which may make it more uncomfortable for me than the average person. I'm hoping the cushions will break in a bit over time and maybe last longer than super soft cushions would. So, maybe it's a plus in the long run, we'll see. I'm considering adding some upholstery cotton to soften them up. The back cushions are softer, but still on the firm side. I wish the seat cushions were exactly the same firmness as the back cushions; then it would be perfect. Assembly is easy, you just twist on the feet and attach a smallish back support bar. No tools needed, and I'm sure most people would be able to do it themselves. I think the back support bar is detachable so that it can fit easier through doors, which is nice for apartment living. Unfortunately, the fabric on the bottom of mine was all ripped up when it arrived. Not a deal breaker, but to make sure spiders won't get in there I had to sew up the many tears. If it weren't so inconvenient, I would have exchanged it. One thing to note is that the gray color is a little lighter in person than it appears in the photos. I was expecting a solid medium charcoal gray, but it's lighter than that and has dimensions of light and medium gray. I would compare it to darker heather gray. Also not a deal breaker, but I like the darker color in the photos better. Overall, I'm happy with this purchase. I think it's worth the price and I hope it lasts longer than my last $XXX range sofa did.
I received this item today and I am impressed by how well it is constructed and how nice it looks. It is as dark as the screen makes it appear to be... expect a much paler gray. However, it is still quite a pretty color and I love the shape of it. My only concern is how firm the seat cushions appear to be. The back cushions are quite fluffy and nice but the seat cushions remind me of sitting in a very formal living room. This set however, replaces an older set that had a lot of wear and was quite comfy, so I am hopeful that with some time, these cushions will loosen up as well. Overall, the item is very stylish and a great value. Delivery was fairly prompt -- although, don't be fooled into believing that the "freight" arrival date is your arrival date... because it is not. Add another 6 days to that and then you'll be on target. Don't make my mistake and sell off your old stuff a week early! Yikes!