We have yet to install this faucet as we are still waiting on our countertop to be finished. However I am thrilled to have found the faucet, drain and gasket all in one convenient package. The installation instructions look easy and I can't wait to see how it looks once it's in!
It did take me a couple of weeks, several emails, and a phone call or two and a total of three shipments to get all the pieces. Customer service from Elite (Kevin) was always very receptive and helpful, just a bit aggravating that it took that much communication....
The faucet arrived slightly damaged and I ordered the option WITH the pop up drain but only received the faucet. While the damage was in an inconspicuous place, I would know it's there and with me being a perfectionist, it would drive me crazy.
This was exactly what I wanted and for a great price! We ordered 2 and one works perfectly. The other "pop-up" has to be sitting just right to drain properly. I am not sure if this is pop up piece or the sinks fault. Both faucets are used on the same sinks in our master bathroom. When you push the "pop-up" down it holds water amazingly well! The color is true to the picture. It is a very dark brown with less gold than I wanted but it is still beautiful!
Way heavier and more solid than I'd expected. Other bronze fixtures I've bought feel more like plastic coated in bronze paint, these are excellent. Simple to use, and I get a ton of water pressure from them, they look amazing with the copper textured vessel sinks.
Faucet is sleek and works great. Love the ceramic bushings. Knowing you never have to replace a worn rubber gasket or O-ring is a great piece of mind. If you don't know what that is, it really just means that instead of a faucet becoming more prone to leaking over time, the quality of the seal increases with use. Great product.
Be aware that different vessel sinks require different drains and from the product description it is impossible to know which you are ordering (overflow vs non overflow). Overstock needs to correct this by giving Elite a heads up on providing better details for the variety of drains. It took three attempts to have the right one delivered but Overstock Helpers were patient and good listeners and stuck with us on managing the returns and resends. As a customer I value that kind of service. The faucet itself is beautiful, is functioning well and the quality seems excellent. They look beautiful in the bathroom.