We have yet to install this faucet as we are still waiting on our countertop to be finished. However I am thrilled to have found the faucet, drain and gasket all in one convenient package. The installation instructions look easy and I can't wait to see how it looks once it's in!
It did take me a couple of weeks, several emails, and a phone call or two and a total of three shipments to get all the pieces. Customer service from Elite (Kevin) was always very receptive and helpful, just a bit aggravating that it took that much communication....
Be aware that different vessel sinks require different drains and from the product description it is impossible to know which you are ordering (overflow vs non overflow). Overstock needs to correct this by giving Elite a heads up on providing better details for the variety of drains. It took three attempts to have the right one delivered but Overstock Helpers were patient and good listeners and stuck with us on managing the returns and resends. As a customer I value that kind of service. The faucet itself is beautiful, is functioning well and the quality seems excellent. They look beautiful in the bathroom.
I am very pleased with the simplicity of these faucets. They have a substantial feel to them that is a great counterpoint to the more "busy" granite and sink. They have a modern and, yet, being bronze, an old world look also. Love them!