The threaded sleeve that goes through the countertop was too short. (I have a standard granite counter.) I installed it by screwing the bottle directly into the sleeve (without the washers). After that, the soap pump wouldn't work. Oh, almost forgot. I received the wrong color and had to receive a new one.
I ordered two of these soap dispensers and neither one has a hole for the soap to come out of. Not sure if it was a manufacturing defect or what happened. Since we were on a tight construction remodel time frame, we did not have the time to wait for these to be returned or exchanged. Very disappointed in this product.
broke within the first day of use. even when it worked the first couple of times, you'd have to pump it multiple times before soap would come out. what a hassle to install and then have to replace it. this is definitely going back. DO NOT RECOMMEND.
When we first tried using this, it was a little dificult to get the soap to pump out, and we would often push it down, and it wouldn't come back up... we would have to pull the top off and then force it back up. After a couple of weeks, it is now completely broken, and we can see the seal inside the pump is broken.
Looks great and price was right BUT...this product does not fit the standard size. The piece threaded piece is way too short and XXXX XXXXX doesn't carry that piece so I ended up having to go buy a whole new one from XXXX XXXXX. Should have returned this one but just too lazy.
This soap dispenser does not fit thru a counter. We had a new piece made so we could still use it and then found out it doesn't even pump the soap out! One pump pushes the pump down and it stick. Looks great but useless! I would have returned it but I was over the 90 days once it was ready to be installed.
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. Not only does it not fit a counter top it doesnt work