You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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When we received them they were packed very nicely...once we opened the package..we were shocked to feel how stiff these sheets are...we then proceeded to wash these sheets exactly as instructed..although they are still stiff, not as stiff as when first opened. That being said these sheets are NOT soft as was described. They feel somewhat like sandpaper. Unfortunately we order 2 sets.I will most likely try to return at least the set not opened.
The product arrived within two days. The presentation was excellent. The quality of the product was fantastic. I washed the sheets before I used them and was impressed with results.
I bought these sheet to fit my Olympic queen size bed and I must say they are a great fit. I am a little upset with the feel of the sheets. I thought the higher the tread count the softer the sheet, well they are very stiff. I will say they are a much better quality sheet then the ones I bought from the company who made the bed. I am hoping the more I wash them the softer they will become. Over all I would buy them again I am sure they will last longer then my previous sheets.
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