I'm happy with this sofa/love seat set. It was what I was expecting. My only wish was that the seats would be a bit deeper. I'm a big guy and my long legs would like a bit more seat depth. The over size freight shipping by truck was a nightmare. Overstock clearly used the lowest priced trucker and they lost my goods for 2 days, then rescheduled my delivery twice.
- How did the color on site compare with the actual product? matching
- Please tell us about the quality of the product. good quality, not fine leather, but practical
- How accurate was the on site description of the product? good description
the biggest problem i had was the product image to start with. picture showed the full set, the coumpany offeres the full set as well, and the pic on both is the same. i was under the impretion i was getting a couch, love seat AND a chair. i was thinking i will purchase only an ottoman separately. what i received was just a couch and a love seat. the product DESCRIPTION only listed the 2 items correctly. second imideate problem was the fullnes of the back cushion. its so overstuffed that it pushed us off the couch. the material is so tin that when we carried the couch in, and rubbed it on the door frame, almost ripped off the back. and the last problem... (at that point i called and asked for a refund) the middle part of the couch was sagging down on day 3, the top of the couch... as you are facing it.. was no longer a staright line. overal the worst couch ever. do not purchase this item.... i do have to say the customer searvice department for overstock was one of THE BEST i have ever delt with :)
- How did the color on site compare with the actual product? its a bit darker than the picture
- Please tell us about the quality of the product. a very chap product
- How accurate was the on site description of the product? not at all