Packaging could have been better as it showed up with a dent in back but it didn't effect the product really. Keeps the beer cold, easy to set up. My online issue and something you should be aware of is that it holds two sixth barrels and a lot of breweries, at least in my area are getting away from them and going to 1/4 barrels so if I want two beers on taps, I'm a little more limited on selection than I had hoped.
This was marketed and sold as a dual tap kegerator. It really is a basic fridge with some holes drilled in the top and a few attachments included. This came with absolutely no instructions for setting it up as a kegerator. There were parts that were included that were not needed and others that were needed but not included. The holes that were drilled in the top for attaching the taps were very sloppily drilled and the fiberglass shards were left hanging from the top and laying on the inside. This you needed to clean up before you could even start trying to set it up. After finally getting it up and running it seems to be cooling fine.
My husband loves the versatility of being able to have a dark beer and a light beer on tap. Friends love the keg too - I like being able to drink less than a full glass and still having it cold. The wrench broke though so we had to find a new one.
This fridge is perfect for having two 5-gallon kegs on tap. The feature of having the CO2 tank housed externally is a great idea. The quality of the fridge and parts seems good, but watch out for damages. Not sure if it is Fedex's fault (they were seen being fairly rough with the package) or if Overstock just needs to pack it all more safely, but I've ordered 2 of these and had to have parts repaired prior to use both times. On one the CO2 regulator was bad (leaky) and on the other one of the metal sleeves that screw the tap to the tower was bent out of shape. I will buy more of these because they are perfect for my usage, but I know I'll have to keep my fingers crossed that they arrive in good shape.
- How did the color on site compare with the actual product? Fine
- Please tell us about the quality of the product. I have ordered 2 of these. One time the metal sleeve that screws one of the taps onto the tower was bent out of shape. The other time it came with a leaky regulator. Both were fixed locally by a brew shop because I didn't have the time to send them back for replacements. So I can't rate return service.
- How accurate was the on site description of the product? Accurate