I ordered this. Parts were missing. I called the # for customer service indicated on the flyer. Sat on hold for 30 minutes only for the customer service agent to tell me some of the parts he has, others nope. And then when I ask how to return it he hangs up on me.
the directions were written by someone who doesn't know English, so it was a challenge to figure out installation, but my husband has installed a fan before, so he was able to figure it out. If you haven't installed one before, it's best to get a professional, or someone who knows electrical stuff because you don't want to mess around with THAT!
- How did the color on site compare with the actual product? hard to see color in picture, but I'm happy with the color
- Please tell us about the quality of the product. quality is good, the remote works great
- How accurate was the on site description of the product? description did not include remote
I love this fan light weight elegant it matches with all the wood furniture in the home .
- How did the color on site compare with the actual product? Excellent color matched the other items in the home
- Please tell us about the quality of the product. Light weight wood