You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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We planned to replace our old water heater with a tankless one for some times. Overstock dropped the price on this unit. It is an excellent price comparing to over $1000 in local home store. Great value!
This is a great tankless water heater though it is my first. The customer service is the best I have ever experienced. I called their support line at 10 pm and the engineer that wrote the manual was answering the phone!!! They were very pleasant and helpful. Be prepared when you go green you will have to make some sacrifices, however, I can take a two hour long shower!
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