Love the stool, looks great, padded, brushed stainless steel look on the pedestal. Shipped fast. One thing I don't recall reading in the descriptions about the stool, is there is a weight limit written on the install directions. I think it says 220lbs, and there are no little people in my house, so its cutting it close for us to safely use, if this limit is correct.
if only it was being sold at a competitive price - I went to Amazon and found the same stool (sold as a pair) for 1/3 the price of 2 stools on Overstock. When I mentioned this to them they had lots of reasons why they could not match it - from they are not the same brand name (I had never heard of Ecco until I came on here and considering the stools on Amazon have identical specs and also come in the same colour choice I find it hard not make a direct comparison. After opening both I can honestly say they are the same stool), we can't so a price match when we sell ours singly and theirs come in a pair - but the box the Overstock stools came in was still sealed from the manufacturer and said two items per carton on the outside. In the end the customer service rep I spoke with was great and so helpful but there was nothing she could do as the manager she had to go through (and it took several calls) would not budge so she gave me a credit for the sending back of the stools as she could tell how frustrated I was and she looked up the competitor stools on Amazon and could see they were identical yet all she could offer was $40 off the price $297.98. Shame the manager could not have seen the same thing and offered a price match of $102. I sent the stools back - I noticed a credit on my card on 11/02 for half the amount so yes I had to call them again. Finally 3 phonecalls later and a couple of online chats and I told the person I spoke with that if they did not issue the full credit for both chairs I had bought and returned then I would query the original charge on my credit card and then I would have $148 of their money and I would take my sweet merry time in refunding them it!!!! He managed to get the credit done and said he couldn't understand why it had not been done sooner!! I am not sure that I will shop with Overstock ever again as it has been such a BAD experience and I cannot recommend it for anyone. But I love my new stools - the identical ones that I bought from Amazon for $102 instead of paying Overstock $297.98.