This faucet looks good on the photo...but when you unpack it, you are going to FLIP. It is stunning, heavy and obviously of very fine quality. My contractor hasn't installed it yet, so I can't comment on that. But the piece itself is absolutely worth every single penny, and I know that everyone who uses my guest bathroom with comment on it. I am completely satisfied! I would recommend this faucet to anyone!
How did the color on site compare with the actual product? perfect match
Please tell us about the quality of the product. extremely fine
How accurate was the on site description of the product? did not do it justice!
ordered these faucets for a double vanity because they were pictured with the vanity on overstock. Plumber that installed the vanity turned off water supply, and tried to connect faucets. out of 4 connection water supply lines one was missing a nut the other a seal. The plumber had to go to home depot to replace the connectors. After he connected them and turned the water on the other 2 shipped with faucets started leaking. He had to go back to Home depot and buy another 2. When finally he connected the faucets to the vanity surface and turned on the water the faucets began leaking through handles. Overstock customer service representative was very helpful in telling me that there are complaints about the faucets - a little too late. I had to pay the plumber for a day of work, and we cannot use the vanity yet as I am waiting for new faucets(diff brand) to come. Very disappointed. Who is going to reimburse me for all the expenses associated with bad quality of the product. What are the chances that any of them work if both I received were defective?
How did the color on site compare with the actual product? n/a
Please tell us about the quality of the product. Very low quality
How accurate was the on site description of the product? accurate
The faucet is defective, after 3 different faucets were shipped and installed they all leaked. Overstock customer service was wonderful and did everything possible. I hope they do as said and remove the faucet from the website.
If looks were everything, I would love this faucet.
Unfortunately, it also needs to hold water and this one didn't. It leaked like a colander and there were no more available when I returned it. Oh well.
I purchased two for my vanity and look great, the water came out with good angle, I like it very much. But after my contractor did installation, one of them keeping leaking, I have already call the service, they are replacing one for me.
How did the color on site compare with the actual product? good
Please tell us about the quality of the product. not sure
How accurate was the on site description of the product? no problem with the description
Love how the faucet looks & works now, however it was missing an O ring when we installed it and required an hour and a half to fix it. Unless you have someone who's mechanically inclined (and extra time!) you'll have a gushing mess through the top of the handle.
How did the color on site compare with the actual product? fine
Please tell us about the quality of the product. defective
How accurate was the on site description of the product? It's much larger than it appears in the picture
Thank you for your question. Unfortunately, I could not find one in brushed nickle. But, we have plenty of faucets to choose from. Have a great day.overstockcustomercare1 on Jun 18, 2013
What materials are used in this product. The description states chrome finish but no indication if any plastic vs solid brass.roxyann2 on Jun 1, 2013Please enter a valid question.Answer This Question
Thank you roxyann2 for the question about the ELITE Single Handle Chrome Bathroom Sink Faucet. The material that the faucet is made of is ceramic. Thank you for shopping Overstock.com.
overstockcustomercare1 on Jun 7, 2013
Does this faucet include a trim ring to cover the two additional holes in a countertop for a standard 4" centerset faucet?bckoolaid on May 15, 2013Please enter a valid question.Answer This Question
Hello, bckoolaid. Hope your day is going well. Unfortunately, no. We don't carry a deck plate that can be installed with this item. Thank you for shopping with us and please feel free to contact us again with any further questions.
overstockcustomercare1 on May 17, 2013
Hello, dancing mama. Hope your day is going well. This design doesn't have that switch you pull up to stop the drain. Usually, pop-up drains are included with this company's sinks, which have a push/spring method. You'd push the cap of the drain itself to either drain or stop water. Thank you for shopping with us and please feel free to contact us again with any further questions.
overstockcustomercare1 on May 17, 2013
You should not have any trouble installing this on a granite countertop depending on the thickness of the the countertop. In the event your countertop is too thick (which I don't think would be the case) you can purchase an extension.
Thank you for shopping Overstock.com, let us know if you have any additional questions.overstockcustomercare1 on May 13, 2013
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