Please be advise that Overstock does NOT include the mini motorized brush bar that makes this model the animal version. When I contacted customer service, they said that because it is not stated that this brush is included in the description there was nothing they can do for me. I'm very disappointed in that I was under the impression that I was purchasing the DC35 animal model, but did not receive said model.

I am livid that Overstock is selling the animal version without the mini motorized pet attachment. What would be the purpose of advertising it as such if you begin to take out specific manufacturer included items? Yes it does not infact list it this part, but i assumed it was an oversight as i googled the model and everywhere else it is included, and that is why the word 'anmal' is included.? Even more absurd was the fact that i then could not return it, because it is refurbished, but that fact is hidden. I pressed the issue and demanded i speak to a customer service manager, and i was finally given a aurhorization for a return. This absurdity of this experience will have me definitely shopping elsewhere to avoid this senseless aggrivation.

• How did the color on site compare with the actual product? Same
• Please tell us about the quality of the product. Liked the vacum, purchased for the pet ability which i did not get
• How accurate was the on site description of the product? Poor

There is an issue with this specific item that requires a warranty repair. Unable to register this Dyson product with the manufacturer. Dyson.com claims the serial number is not correct for an under warranty product. Overstock Customer Service Chat person avoided that issue and offered to replace it under their holiday returns policy. This does not resolve the issue of whether this purchase is covered by the manufacturers warranty as stated in the item's listing. Dyson makes great products, but as with any product I buy I want the warranty coverage offered.

• How did the color on site compare with the actual product? Accurate.
• Please tell us about the quality of the product. Excellent.
• How accurate was the on site description of the product? Accurate, except for warranty information.

Dyson has been notified that Overstock is selling this unit as an Animal even though it does not ship with the pet hair attachment. They were surprised to learn that they would be selling this at at higher price than the DC35 when in fact it becomes the same unit without the attachment. Guess they figure the purple color demands a higher price.

• How did the color on site compare with the actual product? Same
• Please tell us about the quality of the product. Dyson is very good quality
• How accurate was the on site description of the product? Description not accurate

This is a great cordless vac. Mine came in looking brand new. The motorized attachment came with mine. Luv it.

This is the best vacuum, it has made vacuuming fun again, usually we had the kids vacuum but since we have gotten the dyson we have wanted to vacuum, it is light and easy to maneuver and makes light work of it and we can get cobwebs and dust and everything.

• How did the color on site compare with the actual product? same
• Please tell us about the quality of the product. This is the best vacuum
• How accurate was the on site description of the product? good