This product is performing in line with expectations. It’s a solid hand vac, with excellent ergonomics. It has good suction, but contrary to what’s claimed on the Dyson web site; “DC34 has the highest suction of any other handheld” - It’s power is no better than the Black & Decker 18 volt hand vacs, which have just as good, if not better suction. The B&D design however, is not nearly as inspired.
This unit charges quickly, empties easily and I enjoy using it.
How did the color on site compare with the actual product? Favorably
Please tell us about the quality of the product. Very high quality
How accurate was the on site description of the product? A bit reaching with respect to how powerful this unit is...
Good handheld vacuum used to clean-up spills and pet hair. I find the handle awkward to hold, but do not for long periods of time, so not a big issue. I purchased the refurbised unit and have used for over a month with no issues. Would buy this vacuum again.
After reading some harsh reviews, I was hesitant to make the purchase. I did so understanding that it would only work for 6 minutes if I used it on high. We have three cats and there are always some small areas that need to be cleaned (from fur) or cat litter) every day. This unit does it quickly and easily. Usually when someone says that a product sucks, it is not a good thing. In this case it is a very good thing since suction is important in any type of vacuum. So far I have not needed to put it on high and, it has not run out of battery before finishing what I want to do.
The main problem with this handvac is the battery. Since the battery only runs the vac for a few minutes at a time, the only way to make sure it's ready for use is to keep it on its charger. That screws with the battery, and before you know it, the battery won't charge anymore. If you don't leave it on the charger, the battery drains. Replacing the battery with a new one just means going through the same thing over again. Works great, although too short a time, at first. I was lucky to get maybe 3 months of service before it stopped working.
Hello, yes, Dyson has a handheld 4 piece attachment kit that can be used with the handheld. It is Item #: 16404898.
Please put the item number only into the tool bar to locate
the attachment kit. I hope this helps. Thank you for shopping
with us. Rochell Boverstockcustomercare2 on Aug 12, 2014
HOW MANY VOLTS IS IT? HOW LONG DOES THE CHARGE LAST? THESE FACTS ARE VERY IMPORTANT, MR. DYSON!susanmgowen56 on Aug 14, 2013Please enter a valid question.Answer This Question
This delivers 15 minutes of powerful, constant suction – or 6 minutes on MAX power for tougher cleans. This has (28 Air watts) or 6 minutes (65 Air watts).
Thank you for shopping with us! overstockcustomercare1 on Aug 19, 2013
Is the battery new or refurbished for this vacuum? Can the item be returned if defective?jsst34sj on Feb 24, 2013Please enter a valid question.Answer This Question
Thank you for your question. That is unknown what parts are refurbished on this item. You can definitely return this item if you have any issues with it at all.overstockcustomercare1 on Feb 27, 2013
Does the rod extend to high and low floor cleaning on Aug 12, 2012Please enter a valid question.Answer This Question
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