Enjoy clean floors and outstanding cost savings with this refurbished Dyson DC24 vacuum cleaner. Suitable for all types of surfaces, this powerful Dyson ball vacuum offers exceptional maneuverability, a reversible wand, and much more....more
I like this new vacuum cleaner. It does a great job so far cleaning the various different floor mediums I have, tile, wood and carpet. The bagless idea is great especially if it picks up something you need back. It's also nice to be able to see when things need changed out or emptied. There are two things I found I consider down sides to an upright vacuum cleaner. The first is being able to sneak under furniture. The vacuum cleaner doesn’t drop down low enough which means to do a really good job of cleaning means moving things out of the way. The second is the poor instructions/trouble shooting that comes with the machine. Pictures are great but not really clear enough. A little less time bragging about the company and more words about the machine and what if’s would be really very nice.
After getting the Dyson DC24, I was surprised at how small it was. But it really works hard! I have cats and it picks up the cat hair better than any vacuum I have ever had. The small size makes it easy to get into small places. I do wish the container was a bit bigger, but it is so easy to empty that it's not a big deal. All in all, a much superior vacuum than I have ever had.
I am very impressed with this machine. I had to call the toll free number on the side of it to get it together. Unfortunately, the directions lack words and only show you how to assemble with pictures. The pictures aren't very helpful. But I received great directions and the CS rep. stayed on the phone with me until we had the machine together and running. Great customer service. I'm happy to have this Dyson, it's everything they claim. Great power and mobility, plus ease of use.
I was surprised at how it was delivered. I knew the delivery date and had to be at UPS the day before for another shipment. I asked about picking up the vacuum there, since I assumed they wouldn't leave such a pricey object on my doorstep. I was wrong. They left it on my doorstep! All turned out well, but I was surprised they would have taken that chance. It wasn't a small box and it was obviously sitting at my door in full view of the street. Hmmm.
I was a little concerned buying a refurbished vacuum, yet when it arrived it looked just like new. It was interesting to put together not like a traditional vacuum. Yet once together it worked great. The cord is a little short, it would be much better if that was fixed. The suction is excellent. I have a 1500 sq ft home so the size is fine for me.
How did the color on site compare with the actual product? exact
Please tell us about the quality of the product. The power and performance is excellent.
This is my first full-sized Dyson, and I love it. I do agree that the cord and the handheld attachment could be longer, but the suction power of this vacuum is impressive. With pets in my hope it's key to have a quality vacuum that's easy to empty. This vacuum does not disappoint. Some other reviewers complained about the directions and assembly. Why? A few clicks and you're ready to vacuum.
How did the color on site compare with the actual product? Perfect
Please tell us about the quality of the product. I'm wary of refurbished products, but this Dyson works great on hardwood and on carpet. I have two cats, so a quality vacuum is a must. This is the best vacuum I have owned.
How accurate was the on site description of the product? Perfect
I was prepared to be blown away by this vacuum, what with all the hype around the Dyson product line. Alas, I've been very pleased with my purchase since it arrived just over a month ago, but the DC24 is far from life changing. Allow me to elaborate... *Please note that this is the refurbished model, and despite it looking less than 100% clean upon arrival, it's basically good as new.
Lets start off with the CONS:
-Short Power Chord... as many have stated, this chord on this puppy is pretty short, and doesn't recoil automatically as my old vacuum did. You may find yourself looking to use an extension chord to avoid plugging and re-plugging throughout the house.
-Inefficient Hand Tool... switching between the normal floor vacuum function and the hand function is a pretty annoying hassle. You have to take the entire main hand out of the tube to switch over, then snap it back into place to continue with the floor. This is annoying, and I find myself doing it several times each time I clean my tiny apartment. This becomes time consuming and tedious.
-Slightly Too Narrow... if only this thing were a few inches wider on each side, the job would get done that much faster. On the bright side, it fits in smaller spaces.
-Rotating Brush Switches to Inactive Mode Often... the brush will occasionally disengage. You can easily fix this by pressing a button on the lower front of the machine, but it's mildly annoying.
-Several Passes... don't let anyone fool you (especially the commercials). This thing may have "superior suction," but you still have to make several passes on thick carpet to get all of the dirt.
All that negative aside, this really is a good vacuum. Outside of the obvious, here are a few PROS to owning the DC24:
-Basically Good As New... I have zero regrets about purchasing the refurb model. Assuming that it doesn't crap out in the next couple of years, I stand by the "almost good as new" rating.
-Fits in Small (and low) Spaces Very Easily... you can get in under the front of the couches very easily, for example.
-Excellent and Consistent on Floors... it may not be a lot faster that other machines, but the Dyson really does pick up as much or more dirt that any vacuum I've had before.
-Light and Easy to Carry... one of the major advantages to the DC24 is it's light frame, so it's easy to move about.
-Mobility and Maneuverability... speaking of the light frame, this this glides along well and is easy to maneuver through tough spaces.
Overall I'd give this vacuum a solid 4 out of 5 stars. I was able to get this for well under $200 when it went on sale, along with a large O-Reward credit. I wouldn't buy this for anything over that $180/$200 price point. All said, it's a good vacuum. But I do suggest tempering your expectations. Mine were probably unrealistically high, which I think results in my decision to dock the DC24 1 star out of 5. This vacuum isn't going to change your life, or even the way you vacuum, but it will make your home just a little bit cleaner than any non-dyson vacuum I've come across.
I was pleased to find this vacuum under $200, even if it was refurbished. I usually do not buy refurbished items, but since it was a Dyson product, I felt that I should not have any problems. The condition of the vacuum overall was good. I had a little trouble putting it together. It worked the first couple of times I used it-primarily to vacuum my upstairs. On the third or fourth use, the carpet motor stopped working. So I now have to contact Dyson to have the vacuum fixed again. So $XXX spent for a non-working vacuum. I should have waited as I saw deals for this vacuum new shortly thereafter for $XXX. If Dyson or Overstock decides to refund my money, I will wait and buy a new model. I have a Dyson Purple Animal upright for 2 1/2 years with no problems.
Does the DC 24 have the option to stop the brush like the DC25, so that you can do hard floors? on Jun 1, 2012Please enter a valid question.Answer This Question
Yes, thereâs a fingertip control to switch the motorized brush bar off to protect delicate hard floors.overstockcustomercare1 on Jun 5, 2012
How deep is this vacuum? It is 13.66" wide, but how deep at the base? Also, how deep is the section from front to back where the canister is? (In other words, how deep is its profile, leaving out the roller?)greenmonster55 on May 2, 2012Please enter a valid question.Answer This Question
It is a combination tool that changes from a upholstery nozzle into a dust brush.overstockcustomercare1 on Apr 4, 2012
I'm considering buying a Dyson DC24, item#11938763 today.
It is listed as refurbished. How much of the original warranty coverage still exists on the product?msweet7 on Mar 11, 2012Please enter a valid question.Answer This Question
This item has a 180-day warranty from the manufacturer. You can also purchase either a 2-year or 4-year Platinum Service Plan for an additional charge.overstockcustomercare1 on Mar 13, 2012
can i clean sofa with it ?marmar2800 on Mar 1, 2013
Thank you for your inquiry. Yes, you can clean the sofa with it. Although we would recommend using the attachments for sofa cleaning which are not included in the initial purchase. We apologize for the inconvenience.overstockcustomercare1 on Mar 11, 2013
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