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OK - I won't repeat what everybody else has said in their reviews. This is a great vacuum with lots of power. I had a Dirt Devil bagless which worked just as well until it lost suction power. I am going to review the attachments - no one talks about those much. This refurbished model came without a scratch on it and looked brand new. What everyone should know - ALL the DC17 vacuums are THE EXACT SAME vacuum- same motor, technology, air filtering, etc., everything is identical except they make the top a different color.. It is the attachments that are different for each DC 17 model. So, depending on the model you get, the attachments will vary. EVERY dc17 comes standard with a crevice tool, a round brush tool, and a little furniture tool with red strips on it- like the old fashioned lint rollers- these three attachments fit on the side of the vacuum. The Animal model comes with 3 extra attachments, a bag of carpet crystals which you pour on your carpet and vacuum up, and a bottle of carpet spot remover. The 1st attachment is the mini turbine head. This is very neat! It is like a portable vacuum and you can even turn off and on the roller (pull out the red button on the side). This works for furniture - I used it on my cat tree (which is 5 feet high and shaped like a real tree) and it works great, and on the rocking chair where my cat sleeps. You can also use it in corners where the vacuum is too large to fit without having to move furniture. The 2nd attachment is the low reach floor tool. This is a large attachment with stiff bristles - it doesn't roll or do anything. I found it pretty useless - tried it under my bed and a dresser but the attachment is so large and the suction comes from a hole in the middle so it doesn't work well unless you go over the area at several angles and several times. The 3rd attachment is a brush tool which looks just like the one you already get except it has plastic around it making it bigger and square. This is for stairs I guess? I don't have stairs so I used it on my bookcase and my books - seems to work well as the bristles are fairly soft. I would also use this on delicate furniture fabrics like suede or linen. There is a certain learning curve to using the attachments and getting used to how the vacuum works with them. You basically pull out the handle from the middle of the vacuum and an aluminum rod appears - the attachments go on the end of that. OR, you can take that off and attach them directly to the flexible hose. The hose does stretch pretty well so you have about 5 feet to work with here. The aluminum rod is useful for overhead jobs because it doesn't bend. Great for cleaning the ceiling or cobwebs or the top of book shelves. Note of caution - the first time you vacuum it will look like you are picking up a lot of stuff - BUT the suction is so powerful it pulls up carpet fibers - LOTS of them. Obviously, these are loose already, but it is a little shocking. The next couple of times, it isn't as dramatic. This probably depends on your carpet nap as well, but even with a no nap hook rug, it pulled up a full bin of fibers. OK, thanks for reading this far - I would most definitely recommend this vacuum to all if you can afford it. The attachments for this animal model are a GREAT addition and would cost over $150 if purchased separately. A last note - I have TERRIBLE allergies and this model has helped tremendously. I was going to get the allergy model but when I realized it is THE SAME vacuum and only comes with 3 small extra attachments, I went with the animal model.
Read the reviews here as most do. Always take these with a grain... Read the consumer reports which they didn't fall all over it but didn't call it a dud either. They didn't like the noise.... Wasn't really worried about it being a refirb...figured it either works or it doesn't. Wanted a quality machine for a good price. Machine was absolutely clean on arrival. Infact there was more dust on the outside of the box from shipping than inside the unit's internals. Box was slightly damaged in shipping but no slashed or breaks.Was using a small very cheap eureka to spot clean a carpet in the living room. Seemed to work well. Plugged in the DC17...WOW... Holy Buckets Batman... in less than 60 seconds this thing filled the canister solid with particulate. No joke. It pulled dirt that I didn't have a clue existed.Not for those without a strong vaccum hand. Vaccum will literally take off running in your hand in forward motion.Haven't had a chance to use the accessories. Thats coming soon but they look solid and lots of them. Time will tell on the refirb quality and durability. Only complaint at the moment is that I would like to see a 1 year warranty instead of 6 months.
I have heard such great things about this Dyson, especially from other pet owners, but I didn't think I could afford one, until I found it on Overstock. I have 3 large furry dogs so I need a powerful vac. The amount of fur and dirt I get out of my carpets now is absolutely astounding! Kind of gross really that there was that much in there on a weekly basis. The Dyson is easy and fun to use. I see no carpet fibers or anything negative. Housework is not normally very rewarding to me, cause you clean it and it instantly gets dirty again (yes - I have teenagers, can ya tell?!) I love to vacuum now, because I am amazed by how much cleaner everything is, and I literally see what I have removed from my carpets. I love the attachments, they are easy to use. No big bulky hose, the handle telescopes out. A very clever design and a great vac. Even my husband, who didn't think we needed to spend the money is impressed and said on day one - "What a great buy this was!" Love it! I would buy it again in a minute and highly recommend it to others. -Brenda
I heard nothing but positive responses to the Dyson animal and so when Overstock offered it at a $100+ savings, I jumped at the chance to own one. I have four cats and the pet hair just keeps on comin'. The vacuum worked swell the first two or three times I used it, and I was pleased with the suction, although it was a bit heavier than the cannister I was used to. After the third time I used it, the vacuum began to lose suction. I noticed a gap between the hose and its connection to the body of the vacuum, so I placed duct tape over it. This didn't fix the problem. I took the vacuum apart and found the round washable filter was jammed with hair. I cleaned this off and the suction improved somewhat, but it was never as strong as it was when I first got it. This was the first time I ever purchased an item that had been "refurbished." Considering I'm $350+ out of pocket and back to using my cannister, it will also be the last time I purchase an item stating it has been refurbished as well. The Dyson is not pretty enough to be displayed as a postmodern work of art, so it sits, lonely and desolate, in the closet so I won't have to see it and feel like an idiot for spending all that money for a clever coat tree.--Disappointed in Big "D"
After two years, this Dyson has now been in for repairs three times. Twice Dyson fixed it under warranty (burned out main motor both times), this time it's not warranty work and the brush motor has burned out. When it's working it's without a doubt a great vaccuum cleaner, however it's now been in for repairs three more times than our ten year old Hoover had been in its entire lifespan. A little dissappointing with the money that we spent on this product.
After reading some of the "horror story" reviews again, I was wondering if I had made a good decision to purchase the refurbished model. As soon as the vacuum arrived, I unpacked it for inspection. To my delight, it looked like a brand new model... all pieces clean, unscratched and complete. Having vacuumed my house that morning, I decided to try the Dyson on my living room area rug. I was surprised at the amount of rabbit fur and dirt it picked up. The rug is dark in color but I saw no trace of carpet fibers in the dirt container. This first impression has pleased me greatly. I am actually looking forward to vacuuming the rest of my house again tomorrow. I am not giving full praise to this vacuum until I have had a chance to use it for a few weeks. "A new broom always sweeps clean". Four house rabbits will give this vacuum a run for the money. The product itself seemed to be as described. The "owners manual" leaves much to be desired... not clear at all. Common sense, more than instructions, accomplished assembly. There was no description for tool location on the unit nor was there any description as to the use of the extra attachments or emptying the dirt canister. I have figured everything out except using one tool. I am hoping to get that cleared up when I call Dyson tomorrow. Overstock exceeded my expectations as to delivery. When ordering, I expected delivery next week. I was pleasantly surprised to have delivery today. It is my fervent wish NOT to try out their return policy. Perhaps I will be able to give a working review next month.
I am glad I purchased this vacuum. I seem to have become a vacuum connoisseur with having 3 dogs. This does the best job with it being light weight and very efficient. I do not care for the fact that it blows around more fur and dust than I would like it to. The canister also seems a bit flimsy. I feel like it might crack whenever I try to empty it into the trash can. The vacuum itself is extremely light weight and makes for a quick cleaning session. I would NOT have purchased this item at full value though, so I am thankful for it having been refurbished.
Didn't know what to expect with a refurbished product. This one came and looked brand new, no scratches or dirt. Vacuums like a dream and picks up the dog hair from my microfiber couches with no problem. Putting it together was a little confusing but my husband and I figured it out after a few minutes of head-scratching puzzlement. Glad I could get this high quality product for half the price.
We love love love this vacuum! Could not tell it was refurbished at all. It was kind of disgusting how much our old vacuum was missing. We vacuumed with the old RIGHT before using the new one, and the amount of dog hair the old one missed the Dyson got, was amazing. We have two large shedding dogs, so this vacuum has been a lifesaver for my allergies and for dust. I can't imagine getting any other brand vacuum again. This one definitely does everything you'd expect it to and then some!
The vacuum is awesome. the condition is fair and the price great. I asked my sister and mother who just happen to be house cleaning ladies which of all vacuums they would use if given the choice? Regardless of price they both said this one because of the versatility and the sheer fact it picks up everything, even the dust you dont see on your carpet. the house we are living in had dogs running all over the floors and with this i have eliminated all hair and pet dander with the dyson as well as a air purifier.
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