It's been years since I got this for Valentine's Day and she's stil going strong! It's been used in a house with wall to wall carpet to hardwood floors and now back to a different house with wall to wall carpet (with a cat, a dog and messy husband).
Love Dysons! They always pick up everything Had left my older DC14 with my grown daughter when moving. Reordered the same model number. Gave this four stars as it is not the same as my older model (floor and carpet settings only; the other had floor, low/high pile settings), and there is often a noise that accompanies the vacuum. I would purchase it again though. The chord is long, the handle lifts off for low and high spots, and the machine comes apart in so many places for easy cleaning.
I ordered a refurbished DC14 from Overstock over a year ago and have never regretted the choice. For only slightly more than a big box store brand, this vacuum has amazing suction and is fun to use. As a pet owner, the amount of hair and dander I picked up previously was a lot. However, when I vacuumed with the old vac and then used the Dyson, the fact that I could fill up the canister again let me know that now my carpets are getting so much cleaner. The vacuum itself is also easy to clean, and doesn't retain any odors like other brands I've owned have. The only shortcoming of this model is with the wand, which is easy to use pointing upward, but awkward to maneuver on the baseboards and floors with the wand either extended or inside the hose.
I am very impressed with this refurbished Dyson. I've never had a Dyson before, and WOW... it's amazing how much junk it picks up! Highly recommended...especially for the price (all the other upright Dysons I've seen onlinehave been $300+). Could never tell it was refurbished!