Overall I would give this fireplace a 4.5 stars. It was difficult to put together and plastic covers for the deep recessed fasteners broke when I tried to put them on. So many broke I gave up and threw them away. It took my husband hours to put it together and he was not happy with the instructions. But once it was done I am very happy with it. It is very pretty, puts out some heat, flames are nice, and really makes the room look warm and inviting. It does not look cheap. I love this fireplace.
- How did the color on site compare with the actual product? yes
- Please tell us about the quality of the product. very good,really heavy, a little trouble for my husband to put together.
- How accurate was the on site description of the product? accurate
I bought this as a gift to myself last winter. I love it! It matches my old house's original floors like was built for it. Everyone who sees it comments on it! It is worth the investment. I turn the thermostats down in the rest of the house and just warm the living room. It helps with the heating costs.
I did'nt get some of the products,but customer service is so nice and accurate. It was worth the money and they were very efficient with shipping me what I did'nt have, I will do business with them again.
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? good
I obviously didn't pay that much attention I guess when I ordered it as I didn't realize that it was 3 separate pieces. It had some scratches on it and on thicker carpet the shelves don't sit flush with the mantel. My husband just put in a couple of extra screws and tightened them together. If your planning on moving it around I wouldn't suggest doing that. Otherwise it works great and am glad I got it.
Love it! It came so well packaged that even though the box on one part was gouged and torn, the Firplace and Bookshelves were in perfect condition! Was really easy to put together, too! The bookshelves were smaller than I thought but altogether, we are very well pleased with this purchase!