You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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We were a little concerned b/c of back problems that require a soft mattress. This worked out great b/c it's forgiving "memory" quality... yet somewhat firm in it's support. .A very comfortable solution to a knotty problem. I am not inclined to returning bedding... but the policy did make a decision difference.Thanks, Rick
This is an excellent product. It is well made and it fits over my queen-size memory foam padding perfectly. Thanks for the speedy delivery and helping to save me from having to purchase a new mattress!
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