We read reviews on this sofa and decided to get it. It was the first time we ever bought a piece of furniture based on reviews. The sofa came delivered in two giant boxes to our front door, we easily hauled them in and unwrapped everything, and then it took about 20 minutes set up. The sofa itself is very comfortable and firm. It is very good quality and probably one of the easiest shopping experiences I've ever had. We're happy!
Nice bang for the buck. This sofa is very conformable. Keep in mind it's bonded leather, not real. However, it's well made and looks nice. Bonded leather is as good as you treat it. If you condition it and avoid using it as a trampoline, you should get a solid 5 years out of it in good condition. It did come to me with a small tear, but Overstock gave offered me compensation or to ship it back with a refund. I took the compensation and will repair it myself. Overstock gave me no problems with the issue and I could not be happier. Way to handle business! Rare with a large cooperation.
I love the chaise section of this sofa! I can even fit on it with my wolfhound mix which makes him very happy! I also have 3 cats living at my house at the moment, none of which are declawed, and I have to say I've been EXTREMELY happy with how this is holding up to the animals! The other section of seating is more narrow than my previous sofa, but my mother loves the fact that she can sit there with her feet touching the ground and can get up with ease from sitting on this section of the sofa. I get compliments on the sofa all the time and couldn't be happier!
I love this sectional. Though it sits very low (even with the legs), it is very comfortable and looks great. I have no problem with sectional and overstock whatsoever. The sectional arrived with the legs missing, but I called overstock and they took care of it immediately. My legs came in within 2-3 days. The only problem I have was with the shipping company. I understand things happen, but communication plays a key role and would've helped. So one of guy called me the night before and would like to make the delivery the following day around 11:00 A.M. The appointment was made, and for that whole entire day I cancelled all my plans knowing there's going to be a 3-4 hours gap. I waited and waited until 4:00 P.M. before I decided to give the guy a call. The guy apologized, told me he'll find out what's going, and get back to me. Two hours later, and still no call or delivery. I called the guy back and he said it looks like the delivery truck broke down. He'll call the truck driver and call me back whether or not they're going to be able to delivery it that day. About an hour later (7:40 P.M.), the guy called me back and said they won't be able to do it and will have to deliver it the following day. I was furious, but had no other choice so I agreed. But seriously! My whole day wasted! Does it kills to keep your customer informed? I think we, as customers, are more likely to understand and forgive as long as we're aware of what's going on! I love overstock and I just hope this doesn't happens again.
Along with the other reviewers, i was hesitant to buy a couch without first seeing it in person but i am glad i took the plunge! This couch(when on sale on the site) is more affordable and more modern looking than the crap you will find at vcf or other discount type furniture stores. I have had it for 3 months and even am more surprised that there are no scratches from having my 2 doggies jump up and down. I would say the L chaise part is most comfortable for laying down and spooning and is large enough to snuggle with your other half(even if he is 6 foot 5.) the couch part is much more firm and may be uncomfortable to some but great for me and my back problems and provides a lot of support. Very stylish. Delivery to doorstep is offered, no carry into the house and you need 2 ppl to lift it.
I saw a couch similar to this at *** but more expensive and much lesser quality. I liked the style so looked online for similar and came upon this sectional with exceptional reviews. Always hesitant about sight unseen buying but I trust O.com reviewers. After a bit of a miscommunication about delivery the couch arrived and I had it set up (legs on and in place) in about 15 minutes. My dogs immediately jumped all over it, and no nail marks at all due to the soft bonded leather. The chaise portion is very large and I love the velcro back cushions. It is a bit stiff, but that is to be expected from leather, and I assume it will soften over the new few weeks. I added a few soft pillows and it is great. I expect this piece to hold up for many years. I highly recommend you purchase this excellent couch as it is great looking, versatile, budget friendly, and fits the comfort needs of many!
We purchased this couch on sale prior to Christmas, and it was delivered very quickly. Actually came before they said it would. Most likely because it was in stock in a local warehouse, but still, shipping was awesome. The couch came in two sections, very easy to move, not too heavy, and packaging was great. As we already knew from reading reviews, the hardware is located in the bottom zipped up pouches of each section of the couch. We use this couch in our newly finished basement, and the kids love it. The chase (sp?) section is large and comfy, and the kids love stretching out on it to watch TV or read or play on one of their devices. So far we've had no issues with the couch. We love it.
The sofa is OK, for the price you can do better. The reason for the review is overstock shipped it, after about 8 attempts to get someone at overstock to figure out why it wasn't delivered I received it (about 45 days later). Everytime I tried to contact overstock they would tell me - "someone will get back to you in 24 hours" That didn't happen. Bottom line - unless you are getting it for a lot cheaper the experience with large products is not worth it - as the customer service is less than you would expect. For small items I think Overstock is good...
The height of the sofa, backrest, & armrest are all comfortable, It's super easy to assemble even though I am just a woman. Therefore, on the other hand, it's not heavy. The bonded leather is not cheap looking. The Sectional Sofa is good enough for around 4-6 people if they're small size. The leg rest sofa is very big, good enough for my fat boss, or 2 small size people. Overall, I like the sofa, but wishing can be cheaper.
Bought this sectional for our kids bonus room. It fits perfectly and looks awesome! We looked at local furniture stores for awhile as well as other online. We kept coming back to this one because the reviews were really good and we liked the price. We have purchased other pieces from overstock and have never been disappointed!
Buying this sofa sight unseen was making me nervous, especially we will not be there when it was delivered 1,200 miles away. When we finally saw it a two months later, we are pleasantly surprised. It is good looking, comfortable, functional, and amazingly priced. I had to sleep in the couch one night, and it was very comfortable, too. We were also very impressed that such a large item can be delivered through internet order without any problems or damages. This is definitely a great product and Overstock did a great job in making it available.
4 weeks ago today I ordered this couch, after months of searching for the perfect one. Yes, I was hesitant to buy such a big ticket item online, but with all of these 5 star reviews on the page how could I go wrong? Well, I waited patiently and today it came in a giant box from China. I was perplexed to find that the back rest portion of the couch had been cut in half and then fitted with hinges - something that could only serve a purpose for shipping. Additionally, the cushions are held onto the back rest with velcro, which is quite noisy when sitting down. The 'leather' doesn't feel like leather. Even so, what disappointed me the most is that the couch is disproportionately narrow for how long it is. It is not comfortable. It feels like it could break at any moment. I'm not exaggerating either. I can't imagine any type of person who would order this couch and be able to accept such a deplorable piece of furniture. Negative 5 stars. If I can't return this couch I'm going to tear it apart into tiny pieces and use it as insulation.
- How did the color on site compare with the actual product? the color is black, it is also black in the photo
- Please tell us about the quality of the product. uses velcro and oddly placed hinges to hold together the low quality pieces
- How accurate was the on site description of the product? the description was not accurate nor were the 5 star reviews
I am so happy with this purchase. The sofa looks way more expensive than it is. The chaise is oversized, so you could snuggle two people up together on it with plenty of room. Attaching the "feet" to the couch was a piece of cake. It is clean, modern, and beautiful!
- How did the color on site compare with the actual product? accurate
- Please tell us about the quality of the product. high quality, soft leather
- How accurate was the on site description of the product? accurate
I really like this sectional,We don't sit on it much so I'm not sure how it will hold up on everyday wear and tear.I think it's a nice piece of furniture for the price.
- How did the color on site compare with the actual product? Precise
- Please tell us about the quality of the product. Pretty good quality
- How accurate was the on site description of the product? Very accurate
The couch came in 2 pieces and the legs were stored inside the body of the couch. There is a zippered portion under the couch where the legs are stored. All tools were included so assembly was quick and easy. This couch is about 10 feet long , and very comfortable. I am very please with it.
- How did the color on site compare with the actual product? true
- Please tell us about the quality of the product. Good for the price
- How accurate was the on site description of the product? I was glad that some previous reviews mentioned that this couch is huge... it is.