We wanted something to house my husbands music equipment (keyboard, speakers, music computer, guitar pics, strings etc), and keep it hidden. We were luckier than the first reviewer. There were no splits, noticeable scratches, or cracked wood . In our case a few of the pre drilled hinges were off a hair and causes one of the doors on the hutch to scrape the top of the cabinet it is also visibly crooked. We had to fill the pre drilled holes and reattach the hinges. .The back piece where the hutch and the cabinet needs to be attached was off by a bit, but we were able to work with it, and the defect is not visible. The tray that holds the keyboard seems a little off too. If we were a family using this as a computer hutch this might be a problem, but since my husband is the only one using it it won't be an issue. All in all its a nice looking piece, the color is nicer in person, it looks a little warmer than the photo. . We contacted Overstock customer care with our issues and they worked with us offering a number of options to rectify the situation, including let us return the piece at their expense. Since we went through all the trouble of putting it together we were not thrilled with that option., so we chose one of the other options. I was very grateful that Overstock stayed on top of the situation and contacted me every day as they were working on a solution.
- How did the color on site compare with the actual product? A little nicer
- Please tell us about the quality of the product. Decent material but pieces not well aligned
- How accurate was the on site description of the product? Good
I purchased this unit and I would never purchase another unit from Home Styles again. Their Customer Service is the worst and they do not stand behind their product. The craftsmanship of the unit stinks. The pieces either come scratched, split wood, no finish or pre-drilled holes with hinges are not in alignment. Do NOT waste your money or time with this company !
- How did the color on site compare with the actual product? slightly different
- Please tell us about the quality of the product. The unit is sturdy but the craftsman ship lacks
- How accurate was the on site description of the product? They dont mention how poor the craftsman ship of the pieces are
The product itself is everything I expected. It looks good and is very functional. The only problem we have had is that, while assembling, we found a duplicate part. We called and was told they would send us the correct part. So far we have not received it; therefore, I do not have the shelf/drawer needed for my keyboard.