I ordered 4 of this chairs and 2 arrived damaged and not finished right (staples showing and stained areas). I called customer service and they were excellent!
They sent me 2 replacement chairs right away. Well....one of the chairs had a stained area but they were able to send me the one part that was stain. Quality control needs to be more careful but Overstok.com's customer service is exellent! They were the reason why I didn't return everything.
This was my first time ordering from them and I WILL order again.
Well....I ordered this chair and it arrived damaged and without legs and I was VERY upset. I called customer service and they were fantastic! They sent me a replacement right away. I LOVE this chair, it looks very expensive and classy!
These chairs offer style and value in one sturdy package. They were delivered quickly, and while well-packed, I had them out of the box & ready to go in just minutes. I was a little surprised at the coloring. With my chairs, "vintage" looks like matte, aged bronze. I thought they would be more of a dark grey, but they still work fine. I'm pleased.
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