I am sorry to say that this product is poor quality..When I received it and pulled it out of the box, it was packaged nicely...However, once the packaging was removed there was a thick layer of dust it. I lifted the top and pulled out the two stools (which were wrapped in white protective plastic) and unwrapped them to find that one of my stools had a hole in it and a rip. I then examined the main product and found that the hole and the rip was caused by a staple from the construction of the main Ottoman where the ottoman was put together and it had punctured my stool. After wiping the layer of dust off the ottoman, I saw that it was put together by these staples. The material on top of these stools are also not straight. I am not a complainer and I have Never written a bad review...until now. I was excited to get this, but I will wind-up using it for storage only in a corner...This is the first thing I have ordered on Overstock and I am Very disappointed. I would return it if it was not such a hassle to get it repackaged and shipped..I wish I had read a review to know this before ordering...The only good note is that the color is great....
I really like the style and versatility that these give to our family room.
- How did the color on site compare with the actual product? Color was exact to site.
- Please tell us about the quality of the product. I have a large family, so I'm a little concerned as to how long they will last.
- How accurate was the on site description of the product? Good discription.
Initially, before ordering, I had questions related to the color (website was misleading - now fixed) and assembly. Once resolved, I ordered this for daughter's college apt. It came on time, well packaged. There really was nothing to "assemble", which was a big bonus for them. Item was already completely assembled and in perfect condition. My daughter and her roommate love the unit. Only thing they said that was a bit negative was that the 2 stools are very small, but they will use them for endtables most of the time and backup seeting when they have company. Still, we bought it for the main unit - 2 stools were a bonus - and at that price it could not be beat! Faux leather looks and feels like real leather. All in all, perfect for their needs and looks great! Thank you, Overstock for helping out on this!
It is a great storage bench and the reversible tray is very useful.
- How did the color on site compare with the actual product? Exact
- Please tell us about the quality of the product. Very well built
- How accurate was the on site description of the product? Very accurate
This was the perfect set for my small living room space; several purposes - attractive look and storage space - not to mention the little cube that serve as extra seating - the cover that flips to a tray is awesome.... It is well worth the great price!
- How did the color on site compare with the actual product? It was even better than on the site
- Please tell us about the quality of the product. Just as expected...
- How accurate was the on site description of the product? Excellent !