While I received a cracked bowl from being nested inside another one and a discolored cup, Overstock was quick to correct the deficiency by shipping replacements separately. After buying individual place 4-piece place settings from Amazon at $** per set, getting 4x 4-piece place settings for $*** was a very good bargain!
- How did the color on site compare with the actual product? Correct
- Please tell us about the quality of the product. Bowls were stacked with no padding
- How accurate was the on site description of the product? Correct
I was thrilled to find this set on Overstock.com to add to the existing settings we had from our wedding registry (but at a huge discount). Unlike other reviews for these, our box came extremely well padded (inside a large box filled with packing peanuts) and had no breakage (although it's true that the original box did not have cushioning between plates). This is a beautiful set that has so far been rugged, and I love that it is dishwasher-safe!
Love the plates and overstock.com lived up to everything. they got here fast and safe.
- How did the color on site compare with the actual product? perfect
- Please tell us about the quality of the product. very nice
- How accurate was the on site description of the product? very good
I wanted a dinnerware set that has some Asian flare and this set is perfect! I only wish Overstock would stock additional items of this set other than the 4 basic pieces. I've seen this in real before I ordered them so I knew what I was going to get. What I didn't expect was the bad packaging. It was mainly the manufacturer fault because they have their own box, but inside, there is no a single piece of cardboard/foam/divider in between the big dinner plates, and they were at the bottom of the whole stack of 16 pieces. Of course after shipping, most pieces at the bottom were broken in pieces. But I was also surprised when Overstock put another box over their box, they didn't put any packaging material to make the smaller box steady. When we picked up the big box, we could feel the smaller box swinging left and right inside. I'm glad that Overstock customer service is as good as anyone writes. I called them and asked for replacement of the broken pieces. And they came a week later. So now I have all 16 pieces..... am happy!
- How did the color on site compare with the actual product? same as actual product
- Please tell us about the quality of the product. quality is good
- How accurate was the on site description of the product? accurate