You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Note:
This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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The packing was inadequate for protecting the item, but it was still difficult to break through. The craftsmanship/welding was poor. I had to chip away a blob of weld to insert one of the legs into the upper part of the shelf and could not fully insert one of the leg screws in the other side of the unit. On the upper shelf, one of the predrilled holes was four inches from the spot it needed to be; therefore, we will not be able to put much weight on that shelf. The worst part is that one leg is 3/4" shorter than the other legs! We are still deciding whether or not to disassemble and send back or rig it so it is functional. The piece looks nice and who knows what we will get if we return it for another, not to mention the time it will take to disassemble, return, and then reassemble.
Beautiful bakers rack with more room than I expected. It never feels like it will fall down or wobble and the glass shelves are an expensive looking touch
The rack looks lovely. But it arrives with misaligned holes that you need to retool through the metal in order to get it together. The runners that hold the wine glasses are inconsistent and therefore do not hold all styles of wine glasses and only those with the smallest stem base...and only 2 per runner. It is too small to hold a medium size microwave...given the (wrong) dimensions, the purpose for which we bought it. After the hour it took to put it together, we opted to keep it and not disassemble it to return it. It holds the fruit baskets and decorative bowls.
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