This is an IRON tree that is shipped with sleeves of flimsy film as the only protection. When the box arrived pieces were sticking through cardboard. When we opened all of the center pieces were scratched up from rubbing against other pieces in shipping. not a single piece of styrofoam, wrapping paper, etc to protect anything. Pieces were bent but we hope that is because of poor packaging and our next will be better. If it sent with the same lack of care...we will be requesting full refund instead of exchange :( Sad because we got this tree in memorial of a grandmother who had one like it.
I purchased this product as part of a birthday present for my daughter, and ended up being very dissatisfied and disappointed with it. It was hard to put together; in fact, some filing was even required. We finally got it put together and then the stand would not hold the tools properly. It ended up falling apart. I have never been SO unhappy with an Overstock item before!!
When reading the reviews I was a little nervous of purchasing this trunk. So happy I did! I bought the trunk to store blankets in. It is absolutely perfect!!! I am obsessed with the world map and this is just beautiful!!
Based on the reviews, I was excited to purchase this mirror; however, when the item arrived, I was a bit disappointed. The close up details of the mirrors reveal many imperfections: spotted glass, uneven placement of mirror pieces on decorative border, and cheap looking frame. In addition, the silver frame is rather dull and does not add to that sparkle quality one would expect for a spectacular looking design - the mirror frame also had a hairline crack when it arrived. Because of the size and packing, I decided not to return or exchange the product but Overstock customer service was great and agreed to give a discount due to the damages, which is why I will continue to shop on Overstock: one item will not ruin otherwise a very good company so I will continue to be a customer.
This was a gift for my daughter's new house/sofa and they are just what the room needed for color. The pillows are just as pictured and should wear well with use. She has a dog and the "outdoor" fabric is a plus since it appears water resistant. Very happy with this purchase.
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