Am currently renovating our small NYC apartment and needed a bathroom sink that was wall-mounted, slick and European in design but also on the smaller side. I thought I had found it ... and probably would have been pleased had Overstock even attempted a decent packaging of the product. A few thin sheets of polystyrene surrounding a porcelain sink in a cardboard box stands little chance of survival even with the best shipping company in the world. As you can imagine, it came in a thousand pieces. Customer service were very helpful and have given an immediate refund, however I've now lost a week in renovation time and have to start the search for a sink all over again, meaning another week before it arrives. Not happy at all. I mean how much does a decent amount of packaging cost, really?
- How did the color on site compare with the actual product? Couldn't tell - came smashed to smithereens
- Please tell us about the quality of the product. Not great
- How accurate was the on site description of the product? Couldn't tell
I had to send the sink back. I couldn't overlook that the square sink was not square! Since I planned on wall mounting the sink, the front sink edge would not have been parallel to the wall. It was only off by about 1/4", but that would have driven me crazy. They took it back no problem and I ordered the Krauss from o.com which is fab!
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. not impressed
- How accurate was the on site description of the product? mostly acurate
for the most part i am happy with the sink. it is a little loss on the corners and a little melty looking. the back is made for wall mounting. the back width dimension was 18.5" and the front was 18.25" across. so take that into consideration.