I've been using my unit for 8 months. I make fruit smoothies almost daily in the blender and have used the food processor for various meals about once a week. I have been happy with the performance of both the blender and food processor up until recently. I started to notice the plastic on the bottom of the blender carafe where it attaches to the base is starting to crack. Soon it will crack all the way off rendering the blender useless. Also just yesterday the food processor bowl started leaking. It too has stress cracks on the bottom where the unit attaches to the base.
I called Delonghi and they are sending me replacements for both parts because I am still within the 1 year warranty. However, I believe this is an issue a lot of people are having with this model because the replacement parts are on back order for 3 weeks. I also believe that this will happen again over time to the new parts they are sending. Even though I love how this model performs and looks, I wouldn't recommend it to others simply because of the plastic parts.
I really like the two speeds it has, as well as the pulse. The pulse is faster than the 2nd speed-so it's nearly like 3 speeds. It is quite a bit louder than I would have wanted, but it's a great tool!
This was a Christmas gift for my wife. She is very, very pleased with it. The only problem so far is finding accessories. It does not come with the wisk as thought. Hopefully we can reach the customer service at Delonghi to order that item as they are currently closed. They need to make it easlier to obtain the accessories for this product as it is nearly impossible to find on line.
Other that that, this product is very strong, and works very well. She and I are very pleased with it.
Please tell us about the quality of the product. Strong quality. Solid parts
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