I fell in love with this chair online and after thinking about it for a week or so took the plunge and ordered it. I've never spent so much money on a chair but I was willing to go for it after reading a lot of positive reviews. The chair arrived about a week after ordering it. The boxes had some slight damage but that kind of stuff is normal. the chair was packed well and I was able to put it together by myself.A couple of complaints, one petty...one HUGE.petty first, I really thought this chair would be larger...granted...the size is available on the site...i overestimated.. its not a chair to curl up into..its just a ....chair.. if you're a tiny person or a skinny mini than it'll feel a little more comfy, but as it stands..it's a very pretty, low modern, sleek leather chair with none of the supercomfort you'd assume it would have.On to the bigger problem...the base attaches to the bottom of the chair using 4bolts (bolts and allen wrench included...I had no trouble with the first two bolts..they lined up well. the third bolt, however, screwed in just a few threads before giving way to empty space...fourth one was fine.If this chair was held by 8 bolts this wouldn't be such a huge deal, bu this isn't the case...the chair is instantly not as sturdy as it should be and I worry that it'll be trash within a years time. I'm hoping that overstock solves this problem for me.