I've been a regular Overstock customer for many years, and this is the first time I'm submitting a DO NOT BUY review. I've purchased several bi-cast leather products, but this is the worst quality bi-cast I've seen, and I'm questioning if it's even truly animal-based. The leather surface never had the same look or feel as other bi-cast products I've purchased -- this one reminded me more of vinyl.
I purchased this bench about 2 years ago. Out of the box, it looks great, was easy to assemble and the hinges have worked smoothly for the entire time. However, from regular use, the "leather" has cracked and peeled. The leather surface is about the thickness of a layer of paint with fabric underneath. It's impossible to completely camouflage with shoe or furniture polish.
I'm on Overstock today to purchase another bench for another location in the house and I'll select a different one. There are so many that are similar on the site, I'd recommend others to make a different selection, too.