If you're looking for lighting to bring sparkle to a small space, this crystal one-light chandelier will do the trick. This dainty but exquisite light fixture is embellished with twinkling crystals that will help illuminate the darkest corner....more
I purchased this chandelier for a master bath remodel. The item was reported as being shipped and I was charged for it but never received it! I contacted customer service and after a search was conducted, the item was not located. It was then noted that this item had been placed on backorder and now a month later I have not yet received it nor have I been contacted by Overstock.com either. All contact has been initiated by me!
I am extremely dissatisfied with the customer service (or better termed customer NO-service!!) that I have experienced with this situation!
In addition, I ordered 2 matching chandeliers that had key parts missing in them as well!! The missing parts haven't been shipped yet after 2 weeks!
My neighbor helped me hang this over my bathtub. It is absolutely perfect and I just gaze and stare at it while I'm taking a shower. It is just the right size and sparkles beautifully. The only downside was the assembly!!! Putting it together was easy (imagine pulling apart keyrings to attach to different parts of chandelier) but knowing WHERE to put the crystals was the whippin! Overstock should be ashamed to send out the directions it did! The diagram was small, the instructions were vague and you couldnt tell where each crystal belonged. I even pulled up the pic on o.com and tried to enlarge it to figure it out and that didn't even help. Each crystal or strand of crystals has to be attached. I still don't know if I put them in the right places, but it sure is pretty!!!! It took about 40 minutes to attach the crystals (I messed up and put the wrong ones in the wrong places twice after I kind of figured out the diagram) and then about 45 minutes to hang.
How did the color on site compare with the actual product? good
Please tell us about the quality of the product. good quality
How accurate was the on site description of the product? pretty accurate, although on website does not mention assembly required like other chandeliers on o.com
Ok - I'll begin by saying that the trouble was worth it! It took 3 attempts before I finally figured it out. Unlike other reviews, I will spare you the agony of trying to figure out how to assemble the chandellier. If you follow these steps, you'll be done in no time. first, take the doublle strand crystal (short #7) and clip them on the lower inside flowers (like a V - from one flower to another), do the same on the top flowers with the crystal long strands (#6). Long single crystals (#4) get hooked in the top inside scrolls by the light. the restof the single crystals go on the top and botton medal scrolls. It's really that simple. Jus tmake sure that when you connect them to the flower, you connect ONE end of the crystal stand to the NEXT flower (not the same) and whoalah! You're done. I wish someone had posted the instructions for me :) I'll post a picture of it once my bathroom reno is completed. ENJOY!
I love my new chandelier! After reading some of the reviews I was concerned about putting the crystals on but in actuality, the instructions are pretty much straight-forward although I did have to look at it a few times just to make sure I was putting it where they go. I have this hanging above my new whirlpool bathtub in my new master bathroom and it's absolutely gorgeous! It completely finishes off my new bath.
How did the color on site compare with the actual product? Exactly the same
Please tell us about the quality of the product. Well made
How accurate was the on site description of the product? Dead on!
I was so excited when this chandelier arrived, and then so bummed when it broke immediately after unpacking it. The metal is obviously cheap. It was upsetting that one of the little filigree things arms broke off right out of the box. We fixed it with some crazy glue, but are wary about how long it will hold.
The directions are awful. I'm still not sure we assembled it correctly, which also affects my overall satisfaction with the light.
Like another reviewer said, make sure you order a light bulb. The fixture doesn't come with one, so it required a trip to the store to finish installation.
For the price I paid, I hoped for better.
Thank you for contacting us mooch12. The weight is 9 pounds. Please let us know if you have any further questions.overstockcustomercare1 on Jun 9, 2013
Does anyone have the directions to this chandelier? I received a returned one with no instructions. I do not even know if I have all the parts or crystals. How many of each crystal should I have? Was each little circular crystal separate and all needed to be hooked together manually? Please let me know if you have the instructions. prhalvorsen at msn com. Thank you!!junk01 on Apr 5, 2013Please enter a valid question.Answer This Question
Thank you for your recent purchase and it looks like you have already been in contact with us here at Overstock.com. They are working on finding you the instructions and what ever else you need we just ask you to be patient with us in locating all that you kneed. Thanks again and have a great day.overstockcustomercare1 on Apr 10, 2013
Does this product have to be hardwired? Is there a way to switch this to a plug?loumcap on Mar 5, 2013Please enter a valid question.Answer This Question
Thank you for your question. The product does have to be hardwired. We recommend that you have a professional help you. Have a great day!overstockcustomercare1 on Mar 8, 2013
It has to be hard wired. Worth the expense and extra effort. It's a perfectly dainty chandelier, w/o being obnoxious & overpowering. My contractor & electrician even liked it. They let me know when they didn't like things too!!steelylsu on Mar 19, 2013
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