Please be advise that Overstock does NOT include the mini motorized brush bar that makes this model the animal version. When I contacted customer service, they said that because it is not stated that this brush is included in the description there was nothing they can do for me. I'm very disappointed in that I was under the impression that I was purchasing the DC35 animal model, but did not receive said model.
I am livid that Overstock is selling the animal version without the mini motorized pet attachment. What would be the purpose of advertising it as such if you begin to take out specific manufacturer included items? Yes it does not infact list it this part, but i assumed it was an oversight as i googled the model and everywhere else it is included, and that is why the word 'anmal' is included.? Even more absurd was the fact that i then could not return it, because it is refurbished, but that fact is hidden. I pressed the issue and demanded i speak to a customer service manager, and i was finally given a aurhorization for a return. This absurdity of this experience will have me definitely shopping elsewhere to avoid this senseless aggrivation.
There is an issue with this specific item that requires a warranty repair. Unable to register this Dyson product with the manufacturer. Dyson.com claims the serial number is not correct for an under warranty product. Overstock Customer Service Chat person avoided that issue and offered to replace it under their holiday returns policy. This does not resolve the issue of whether this purchase is covered by the manufacturers warranty as stated in the item's listing. Dyson makes great products, but as with any product I buy I want the warranty coverage offered.
Dyson has been notified that Overstock is selling this unit as an Animal even though it does not ship with the pet hair attachment. They were surprised to learn that they would be selling this at at higher price than the DC35 when in fact it becomes the same unit without the attachment. Guess they figure the purple color demands a higher price.
This is my second Dyson cordless. I have one that I purchased at full price and use it every day. This was a gift for my stepson & I couldn't afford a new one at full price. He has 2 cats so this vacuum is very useful to him to clean up the cat hair. He loves it and so does his wife because it's so light weight.
There were some scuff marks on the white lettering on the very top of it, other than that it looks and performs like a brand new vacuum. I like how lightweight it is, that it is cordless and that you can operate it with one hand, which allows me to pick up something and vacuum under it. It is also small enough to maneuver into tight corners and between the legs of small tables and such, allowing me to get spots that the big clunky vacuum just couldn't reach. It makes vacuuming stairs very easy as well as the car. I will be keeping my big vacuum for deep cleans but the Dyson will be used much more often for weekly cleaning as well as spot cleaning. I noticed that some reviewers said they did not get a spinning brush, mine did come with a spinning brush and I am very happy with it. The price is right!
Great little helper! Love the rechargeable dyson so much,I bought two more as gifts! Best rechargeable vacuum ever. Great suction & works on all my floors from wood to tile to carpet - awesome price with a worry free warranty!
Love this vacuum, I got one for my house and cabin.
This is a great cordless vac. Mine came in looking brand new. The motorized attachment came with mine. Luv it.
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