Description states that the lamp is delivered assembled which is so far from the true. It comes in two separate boxes. One holds the lamp shade and the other box contains the body of the lamps which is in complete pieces. You have to assemble the whole thing, down to the actual electrical components (snaking the wire through an extremely narrow metal pipe, connecting all the bulb socket pieces and wires). Oh and don't follow the very limited enclosed directions - they are completely wrong. I had to get someone to help me assemble the electrical pieces and the parts since one person could not do this job alone. It took us over two hours and some DW40 to grease the pipe. It was a nightmare. Not a great way to spend two and a half hours. Calling customer service to complain was not much better. I wouldn't suggest buying this lamp just for the customer service response alone.
Usually leaves our warehouse in 1-2 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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