Although I love the cook set, getting it was another matter! UPS has a system to track packages and evidently they don't use their own system. The last note on their site indicated that the package had been misplaced; 7 days went by before I called them to ask if they had found it. There was absolutely nothing done about it until I called, then and only then did UPS start an investigation to determine what happened to the package. I contacted Overstock giving them information and after 4 days (the time we had to wait to see if UPS ever found first package) they sent another cook set. In total I waited almost 4 weeks to get the cook set I ordered.
purchased for holiday present. husband loves it. high quality set. so much better then last 2 sets purchased from dept store. highly recommend
- How did the color on site compare with the actual product? as expected
- Please tell us about the quality of the product. high quality
- How accurate was the on site description of the product? accurate