I am always cautious when ordering refurbished items online. My blender arrived as scheduled and was so excited to use it but the blades just span around without blending anything. I am so disapointed since I ordered it to make recipes for my party this weekended. It is frustrating...I understand that it is refurb but they should check their products and ensure they are functional prior to shipping. First order with O not successful so I am disappointed and will be returning it.