Clear up counter space with this Cuisinart automatic coffee maker that grinds and brews coffee from the same appliance. Sophisticated with a sleek brushed-metal body, this model is quite convenient with a 12 cup capacity and built-in bean grinder....more
With a sleek brushed metal body and black trim, the Cuisinart DGB-625BC programmable 12-cup coffee maker brings added sophistication to your kitchen counter. This programmable coffee maker features a built-in coffee bean grinder for perfect easy serving.
Capacity: 12 cups
Finish: Brushed metal with black trim
Built-in coffee bean grinder
1- to 4-cup setting
Grind off option for using pre-ground coffee
0-4 hour auto shut-off
Includes goldtone permanent filter and charcoal water filter
I had purchased a Delonghi coffee maker- had to return. The coffee tasted like water. I purchased the Cuisinart Carafe less model- bitter and disgusting. That one went back too. I crossed my fingers and purchased this one. I hit it right. It makes a delicious cup, nice and hot. I haven't tried the grinder yet, but I'm sure it will be fine. I was beginning to think it wasn't possible to find a good maker anymore.
How did the color on site compare with the actual product? Excellent
I bought one for my hubby for Christmas. After 2 weeks, a mechanism inside the machine that signals to the grinder that the lid is shut stopped working. The machine would beep, but not grind. Even when we tried to turn the grinder off, the machine would only beep. We would have to place a heavy cup or bowl on top of the whole unit to get the machine to engage so we could have coffee. Overstock has wonderful customer service and promptly sent a replacement, but this one, too, started doing the same thing after 2 months. Disappointing, indeed!
I purchased my first Cuisinart DGB-625 grind and brew coffeemaker in or around September/October of 2013. By December of that same year I started having trouble. Every single time we would try to run the coffeemaker (with or without the grinder), the unit would immediately turn off and begin beeping quickly. We could not figure out what was going on, but we definitely couldn’t brew a pot of coffee. I called customer service and they ran me through the obligatory “vinegar cleaning” routine, which I did to no avail.
After another week, I called customer service again and let them know that the magical vinegar trick did not work. They were pleasant and said they would send me a replacement unit (for a $10.00 shipping fee). In order to receive the replacement unit, I would also have to ship the defective unit back to them (which ended up costing me $20.00). So, I have now spent $90 on the original coffeemaker and then another $30 to get a replacement. At the time I thought, what the heck. $30 is cheaper than buying a new coffeemaker, so no big deal.
Receive the new Cuisinart DGB-625 grind and brew coffeemaker quickly and think, “Yay! Coffee with no beeping!” Lo and behold, within two weeks, the bloody replacement coffeemaker starts doing the
Exact. Same. Thing.
We try to brew a pot of coffee, it shuts down, and starts beeping. Through some cursing and hitting, we eventually figured out what the problem was. For whatever reason, the coffeemaker thinks that the lid is open when it isn’t. The coffeemaker won’t begin brewing if the top (where you pour the water) is open. The thing is, the top ISN’T open. The coffeemaker is defective and just thinks it is open. So, our choices at that point were to:
Stand there and physically hold the lid down until the pot of coffee is done brewing
Put something heavy on top of the coffeemaker so that the coffeemaker thinks everything is ok.
We went with Option #2 and ended up putting a candle on top of the coffeemaker. Turned out to be a bad idea because, when we tried to use the grinder and timer, the grinder shook the candle right off the top of the coffeemaker and onto the kitchen floor where it, of course, shattered everywhere. That morning we got to clean up shattered glass off our kitchen floor which is not awesome when you haven’t had any coffee (because, of course, without the candle the coffeemaker thought the “top” was open and shut down and started beeping without actually making any coffee).
After the shattered glass incident, we decided to get a hand weight. Now, on our kitchen counter, we have a toaster, iHome speaker, coffeemaker, and hand weight. Every morning (or the night before if we use the timer... we don’t ever use the grinder because the hand weight would probably damage our hard wood floors more than the candle did so we don’t want to risk it shaking off) we set the hand weight on top of our coffeemaker in order to get some coffee.
Flash forward to now: April 2014. I’ve had my “replacement” coffeemaker for 4 months now. I bought this coffeemaker so I could have an option for fresh, ground coffee, but I can’t use the grinder. I decide I’m sick and tired of keeping a hand weight on my kitchen counter and it’s time to call customer service again.
I call them and they lead me through the same mumbo jumbo about, “Sure, we can send you a replacement. There will be a $10 shipping charge and then you will need to ship the replacement unit back to us at your cost.”
So, let me get this straight. I have already spent the $90 for the original unit (which didn’t work) and then $30 for the replacement unit (which didn’t work)... and now you want me to give you more money? And get the EXACT SAME UNIT which, quite clearly, is flawed. If I did that, that would bring my grand total (after all is said and done) to $150 and I would - more likely than not - be stuck with a third coffeemaker that doesn’t work, a hand weight on my kitchen counter, and no fresh, ground coffee. I’m really not interested in getting screwed a third time.
My requests for them to cover shipping of the second defective unit back to them?
My requested for a different model (I would be happy to cover the shipping costs, I just have no interest in receiving a third defective DGB-625)?
Now I am still out $120 and have no working coffeemaker. The only plan I have going forward is to never, ever, buy another Cuisinart product again.
I couldn't wait to get my grind and brew as my coffee maker had given out . I like fresh beans and have always had a separate grinder and a coffee maker which took up more counter space. The product was somewhat confusing to operate(which part slides where and which direction should each piece face as well as what to do to program the pot to come on in the am. After a few times working through these problems I have it all down pat and things are doing fine. It makes great coffee!
Having replaced a very simple coffee maker and separate coffee grinder with this all-in-one product, I expected an even simpler coffee making experience. Far from true. There are many pieces inside the Cuisinart and they get dirty every time you make even a single cup of coffee. I have found the product to be a big hassle to keep clean, assemble and reassemble, and maintain in general (the plastic snap-down lid came off an was difficult to get back on). All this said, it does actually make a superior cup of coffee.
How do I clean the grinder?,Can't seem to find operation manua.lThank yourye888 on Oct 5, 2013Please enter a valid question.Answer This Question
Hello rye888, The instructions for the Cuisinart DGB-625BC Brushed Metal Grind-and-Brew 12-cup Automatic Coffee Maker say you can run the parts through the dishwasher but it best just to wash in by hand. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Oct 7, 2013
Does this product have a reusable filter or must you use paper filters?can786 on Sep 19, 2013Please enter a valid question.Answer This Question
Hello can786, The Cuisinart DGB-625BC Brushed Metal Grind-and-Brew 12-cup Automatic Coffee Maker has a reusable filter. Please feel free to contact us again with any further questions. Thank you for shopping with us!overstockcustomercare1 on Sep 19, 2013
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