The coffee maker was not wrapped and there was no packaging in the box. The lid of the coffee pot had markings on it making it appear to have been used. I'm sure it will work fine (I have the same one at home without the thermal carafe) but I'm disappointed that it appears I received a used product. I did not pay for a refurbished or used coffee maker; I paid for a new one.
A good coffeemaker until the spring on the lid on the top broke. Why is it that you still have a good product that brews good coffee, but the stupid lid breaks. It is almost impossible to get the springs back into the lid. So, it is just another disposable product.
Read all the reviews prior to purchasing and they are accurate. This one takes a little getting used to. I had the Cuisinart DTC 975 and it was old so needed a replacement and wanted something different. Aesthetically this one is nicer. Pros: Large buttons, easily programmable, pot fits nicely on the platform. Add an appliance sliding mechanism and its easy to get to the top-i.e., "Handy Caddy". Cons: Difficult to load water, the water gauge cannot be seen as it is on the back right, you have to press the timer each night (DTC 975 was always on, which was helpful for when I forgot), not as hot as the 975 version. So only an average rating from me - it works fine with a little patience. But if you get frustrated easily, I wouldn't recommend.
This is a beautiful coffee maker with a charcoal filter in the reservoir, but water into the reservoir with the coffee pot is almost impossible and poring e coffee from the pot seems challenging as it comes out very slow, as if it needs air. Otherwise, good piece of equipment
I love 12 cup coffee makers but this one is the worse I've ever purchased. Filling the pot with water is next to impossible. We had water all over the counter every time we filled it. It's also impossible to use the karafe as a pitcher because you can't get all the water out of the pot. Theere just isn't enough room to tilt the karafe. We tried a pitcher so now we end up with a pitcher to take up space in the kitchen. The water container isn't wide enough to pour water into and the gage is on the side where you can't see it when pouring in water. This coffee pot has moved to the land fill. What a waste of money.
Should have read all the reviews online on this coffeepot before purchasing, especially on KOHLS. I have had 3 Cuisinart programmable grind and brew thermal coffee pots. They have all been great! However my second one finally broke after 10 years (first one survived about 12 years), but that was ok. So I ordered this newest version Perfec Temp Thermal with 12 cups, and just opened it today. Took the machine out of the box and began to prepare it. When the packaging came off, the top lid popped up and would not go back down. Hinge in front is inoperable. I found many reviews online complaining of the failure of this hinge. I cannot believe that Cuisinart would make such a lousy product and at such a big cost. Why has this model not been recalled??
I first bought a Cuisinart DTC-975BKN Thermal 12-Cup Programmable Coffeemaker from *** after my 5 year old Cuisinart died. It leaked - I couldn't believe how awful it was considering the brand name. Most on *** wrote the same reviews. SO, you can imagine I was leary to buy another Cuisinart, but I wanted a thermal cafe and bought this one. The design on this is much better than the other model I returned. I just made my first pot of coffee and all is well - I am happy. No leaking. The coffee is hot and is staying hot. Some things for Cuisinart to consider: Make the water easier to fill - it's not awful, but could be improved. And I understand the carafe lid is designed to keep the coffee hot, but the coffee doesn't pour as easily and freely as my glass carafe. I think this may just be me being fussy. One pot of coffee is what this review is based on - if trouble comes - I'll write another review.
Overall product is okay, except I was trying to find a coffee maker that keeps the coffee as hot as what is usually purchased in a restaurant.. I probably should have looked for a commercial type, but didn't think about it at the time.