The product arrived and once I assembled it, it seemed very flimsy for the amount of money paid. The interior grill just rests on four screws and is not attached to the outer frame. You can not put any heavy pots on or near either end or it will bend, so everything gets cluttered in the middle of the rack. The color was good and matched my kitchen hardware well.
How did the color on site compare with the actual product? Good
Please tell us about the quality of the product. Flimsy
How accurate was the on site description of the product? Details of dimensions were accurate
I would love to review this product but I never received it. Although told that it had shipped, it was never delivered. After calls to UPS and Overstock I discovered that the emails telling me that it had shipped and giving me a tracking number were grossly exaggerated. Apparently the vendor did not have enough pot racks to fill the orders. So asking me to review this product is a little silly.
Hello njm4444, the cookware rack does not use chains in the installation. If you would like to hang from chains you will need to purchase at your hardware store, and the length depends on your ceiling height. Thank you for shopping with us.overstockcustomercare1 on May 7, 2013
This pot rack by Cuisinart is designed to hold an average 12 piece household pan set which are generally around 25-30 pounds. However, please keep in mind that proper installation will be a huge factor in the stability and strength of the rack itself.overstockcustomercare1 on Feb 27, 2012
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