You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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This is a great product; it is well constructed and looks great. However, be sure that you want a 20 inch tall stand and not a 15 inch tall stand. The 14 inch span is correctly listed (width), but the height of this item is incorrectly listed as 15 inches. It is actually 20 inches in height. Outside of that, the item is correctly described.
I was so pleased at the quality of this towel stand. I'd been searching for months for a replacement of a towel stand that had broken a "arm", when i finally found this one. I was hesitant at the cost, but as the return policy is so great, I thought I'd give it a try. And I'm very happy I did. This towel stand is a very solidly built piece. In addition, the base is weighted down, so it doesn't tip over from the weight of good quality towels when you only have one hanging. In addition, the height actually handles the length of proper "hand" towels, as opposed to so many that you can only use with "Guest towel" or "fingertip" towels. Again, so very happy with this item.
This towel holder is just ok. The quality is fine, but nothing special. It doesn't quite sit flat, I wouldn't buy it again. However, I do love Overstock, most of my purchases are fabulous!
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